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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
81,903
Konsumentenverhalten
79,424
Brand management
17,491
Markenführung
17,077
Brand image
11,030
Theorie
11,003
Markenimage
10,913
Theory
10,779
Alternde Bevölkerung
10,046
Relationship marketing
9,650
Aging population
9,633
Beziehungsmarketing
9,596
Deutschland
7,422
Germany
6,872
USA
6,628
Markenartikel
6,353
Brand
6,324
United States
6,319
Customer satisfaction
5,847
Kundenzufriedenheit
5,667
Social Web
5,507
Social web
5,501
Online-Handel
5,483
Online retailing
5,470
Altersgruppe
5,303
Online-Marketing
5,156
Internet marketing
5,125
Age group
5,106
Service quality
4,475
Einzelhandel
4,392
Retail trade
4,339
Werbewirkung
4,084
Advertising effects
4,032
Electronic Commerce
3,675
Verbraucherverhalten
3,566
Marketingmanagement
3,548
E-commerce
3,541
Marketing management
3,537
Experiment
3,493
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Undetermined
2,326
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726
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Article
3,897
Book / Working Paper
523
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3,777
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3,777
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119
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119
Graue Literatur
70
Non-commercial literature
70
Hochschulschrift
68
Working Paper
54
Arbeitspapier
51
Thesis
50
Conference paper
30
Konferenzbeitrag
30
Collection of articles of several authors
15
Sammelwerk
15
Bibliografie enthalten
9
Bibliography included
9
Case study
7
Fallstudie
7
Aufsatzsammlung
6
Collection of articles written by one author
5
Konferenzschrift
5
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5
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2
Reprint
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English
4,327
German
90
French
2
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1
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Han, Heesup
31
Mattila, Anna S.
24
Usman, Osly
21
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Klaus, Philipp
13
Gong, Taeshik
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gursoy, Dogan
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Sharma, Piyush
11
Sreejesh, S.
11
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Wong, IpKin Anthony
10
Hollebeek, Linda D.
9
Park, Jungkun
9
Sparks, Beverley
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Lee, Seonjeong
8
Qu, Hailin
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Izogo, Ernest Emeka
7
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National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deidesheimer Gespräche zur Tourismuswissenschaft <2., 2015, Deidesheim>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Peter Lang GmbH
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
232
International journal of hospitality management
200
Journal of business research : JBR
122
The journal of services marketing
110
Journal of hospitality marketing & management
84
International journal of contemporary hospitality management
80
The service industries journal
69
Services marketing quarterly
67
Journal of travel and tourism marketing
66
Cogent business & management
48
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Asia Pacific journal of marketing and logistics
32
Journal of service management
32
Journal of air transport management
31
Tourism management : research, policies, practice
31
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
29
Journal of service research
28
International journal of services and operations management
27
Psychology & marketing
26
International journal of services, economics and management
25
The TQM journal : the international review of organizational improvement
25
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of the Academy of Marketing Science
22
Total quality management & business excellence
22
Journal of internet commerce
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of hospitality and tourism insights
19
Quality management journal : QMJ
19
International journal of business information systems : IJBIS
18
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ECONIS (ZBW)
4,417
EconStor
3
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1
Service quality in a mobile-banking-applications context : do users'
age
and gender matter?
Trabelsi-Zoghlami, Amira
;
Berraies, Sarra
;
Yahia, Karim Ben
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1639-1668
Persistent link: https://www.econbiz.de/10012385051
Saved in:
2
The moderating role of technology anxiety on brand service quality, brand image and their relation to brand loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
3
Purchase intention of customers towards luxury brands in North Macedonia : theory of planned behaviour approach
Muça, Sara
;
Zeqiri, Jusuf
- In:
International journal of Islamic marketing and branding
5
(
2020
)
2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10012512768
Saved in:
4
Mainland Chinese casino visitors to Macau : linking service, brand image, satisfaction and loyality
Chan, Sow Hup
;
Wan, Yim King Penny
;
Jeong, Miyoung
- In:
The journal of gambling business and economics
13
(
2020
)
1
,
pp. 87-115
Persistent link: https://www.econbiz.de/10012654059
Saved in:
5
Marketing mix influence on service brand equity and its dimensions
Mukherjee, Somnath
;
Shivani, Shradha
- In:
Vision : the journal of business perspective
20
(
2016
)
1
,
pp. 9-23
Persistent link: https://www.econbiz.de/10011581949
Saved in:
6
Why customers intend to use express delivery services
Setiyawati, Sri
;
Haryanto, Budhi
- In:
Inventi impact: supply chain & logistics
(
2017
)
2
,
pp. 69-94
Persistent link: https://www.econbiz.de/10011754169
Saved in:
7
Factors affecting smartphone brand switching behavior in Kathmandu valley
Kumari, Radha
;
Sah, Laxmi Kumar
- In:
Nepalese journal of economics : a publication of …
6
(
2022
)
3
,
pp. 82-95
Persistent link: https://www.econbiz.de/10013449196
Saved in:
8
Understanding passengers' satisfaction and loyalty towards ridesharing services
M. F. Shamsudin
;
Abu Bakar, Abdul Rahim
;
Hashim, Fariza
- In:
Global business and organizational excellence : GBOE
42
(
2023
)
2
,
pp. 29-44
Persistent link: https://www.econbiz.de/10013472463
Saved in:
9
The impact of innovation on customer satisfaction : a study of the cosmetic product
Sah, Raman
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 107-115
Persistent link: https://www.econbiz.de/10014493952
Saved in:
10
Factors affecting brand switching in telecommunication industry in Kathmandu valley
Thagunna, Suresh Singh
- In:
Nepalese journal of economics : a publication of …
7
(
2023
)
3
,
pp. 159-173
Persistent link: https://www.econbiz.de/10014422582
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