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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,507
Konsumentenverhalten
81,057
Internet
21,842
Vertrauen
17,110
Confidence
16,490
Theorie
13,008
Theory
12,755
Relationship marketing
10,239
Beziehungsmarketing
10,123
Electronic Commerce
8,697
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8,264
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8,127
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7,744
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7,693
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7,482
USA
6,875
Brand image
6,817
Markenimage
6,772
Online-Handel
6,646
Online retailing
6,630
United States
6,476
Social Web
6,395
Social web
6,389
Customer satisfaction
6,347
Kundenzufriedenheit
6,110
Internet marketing
5,595
Online-Marketing
5,574
Experiment
5,214
Service quality
5,030
Trust
4,810
Innovation adoption
4,718
Innovationsakzeptanz
4,666
Brand
4,384
Einzelhandel
4,381
Markenartikel
4,368
Retail trade
4,340
Electronic Banking
4,270
Electronic banking
4,128
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3,947
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Han, Heesup
32
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Prybutok, Victor R.
16
Balaji, M. S.
15
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Bilgihan, Anil
12
Gong, Taeshik
12
Gursoy, Dogan
12
Klaus, Philipp
12
Gustafsson, Anders
11
Hanks, Lydia
11
Hyun, Sunghyup Sean
11
Jang, Soocheong
11
Propper, Carol
11
Knieps, Günter
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Bauer, Hans H.
9
Hollebeek, Linda D.
9
Jebarajakirthy, Charles
9
Kruse, Jörn
9
Sparks, Beverley
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Carlson, Jamie
8
Falk, Tomas
8
Hammerschmidt, Maik
8
Harun, Ahasan
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Kim, Woo Gon
8
Lu, Lu
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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1
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1
Erasmus Research Institute of Management
1
European Foundation for the Improvement of Living and Working Conditions
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Friedrich-Schiller-Universität Jena
1
Harvard Institute for International Development
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Technische Universität Ilmenau
1
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1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
238
International journal of hospitality management
220
Journal of business research : JBR
124
The journal of services marketing
115
International journal of contemporary hospitality management
79
Journal of hospitality marketing & management
78
The service industries journal
71
Journal of travel and tourism marketing
70
Services marketing quarterly
68
Journal of service research : JSR
52
Cogent business & management
50
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
43
Service business
38
Asia Pacific journal of marketing and logistics
37
The international journal of bank marketing : IJBM
37
International journal of quality and service sciences
34
Journal of service management
34
Tourism management : research, policies, practice
34
International journal of services and operations management
33
International journal of services, economics and management
31
The TQM journal : the international review of organizational improvement
29
Journal of strategic marketing
28
International journal of quality & reliability management
27
Journal of air transport management
27
International journal of electronic marketing and retailing : IJEMR
26
Journal of service research
26
Psychology & marketing
26
International journal of business information systems : IJBIS
25
Journal of hospitality and tourism insights
24
International journal of services and operations management : IJSOM
23
Journal of retailing
23
Journal of the Academy of Marketing Science
23
Managing service quality : MSQ ; an international journal
23
Marketing intelligence & planning
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
Journal of Asian finance, economics and business : JAFEB
20
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ECONIS (ZBW)
4,953
EconStor
13
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1
Predicting determinants of
internet
banking adoption : a two-staged regression-neural network approach
Sharma, Sujeet Kumar
;
Govindaluri, Srikrishna Madhumohan
; …
- In:
Management research review
38
(
2015
)
7
,
pp. 750-766
Persistent link: https://www.econbiz.de/10011392453
Saved in:
2
Acceptance of
internet
banking in Tunisian banks : evidence from modified UTAUT model
Nasri, Wadie
- In:
International journal of e-business research : an …
17
(
2021
)
3
,
pp. 22-41
Persistent link: https://www.econbiz.de/10012604789
Saved in:
3
Internet
banking : a review (2002-2016)
Keskar, Mugdha Y.
;
Pandey, Neeraj
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 310-323
Persistent link: https://www.econbiz.de/10011987482
Saved in:
4
Role of
trust
and customer loyalty in reducing perceived security risk in
internet
banking
Mann, Bikram Jit Singh
;
Sahni, Sunpreet Kaur
- In:
International journal of electronic business
10
(
2013
)
4
,
pp. 331-354
Persistent link: https://www.econbiz.de/10009790705
Saved in:
5
E-service quality and
trust
on customer's patronage intention : moderation effect of adoption of advanced technologies
Muhammad Sabbir Rahman
;
Hossain, Md Afnan
;
Zaman, …
- In:
Journal of global information management : an official …
28
(
2020
)
1
,
pp. 39-55
Persistent link: https://www.econbiz.de/10012183249
Saved in:
6
Validation of a scale for measuring problems in
internet
banking and their effect on customer satisfaction
George, Ajimon
;
Kumar, G. S. Gireesh
- In:
Vision : the journal of business perspective
19
(
2015
)
4
,
pp. 312-323
Persistent link: https://www.econbiz.de/10011488677
Saved in:
7
Perceptions of
Internet
banking users : a structural equation modelling (SEM) approach
George, Ajimon
- In:
IIMB management review
30
(
2018
)
4
,
pp. 357-368
Persistent link: https://www.econbiz.de/10012042009
Saved in:
8
Service quality of
internet
banking from an Indonesian perspective
Asni, Kurnia
;
Nasir
;
Yunus, Mukhlis
;
Nurdasila
- In:
Expert journal of marketing
6
(
2018
)
2
,
pp. 45-51
Persistent link: https://www.econbiz.de/10012217269
Saved in:
9
Developing technical innovation model to study customer efficiency, system effectiveness and service efficacy in e-banking
Srivastava, Anubha
;
Yadav, Suman
;
Saxena, A. K.
- In:
International journal of business and globalisation : IJBG
37
(
2024
)
4
,
pp. 472-484
Persistent link: https://www.econbiz.de/10015063973
Saved in:
10
A study on the individual's online shopping continuance intention on Amazon.in for consumer electronics
Dayal, Smita
;
Palsapure, Deelip
- In:
International journal of business and globalisation : IJBG
24
(
2020
)
2
,
pp. 240-255
Persistent link: https://www.econbiz.de/10012168699
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