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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
China
53
Consumer behaviour
31
Konsumentenverhalten
30
Holiday behaviour
29
Urlaubsverhalten
29
Tourism
26
Tourismus
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Service quality
14
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14
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Customer satisfaction
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Kundenzufriedenheit
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Sharing economy
8
Social Web
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Social web
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Airbnb
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Mao, Zhenxing
6
Wang, Dan
5
Lei, Soey Sut Ieng
2
Li, Mimi
2
Baloglu, Seyhmus
1
Busser, James
1
Fan, Alei
1
Feng, Taiwen
1
Florez-Perez, Laura
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Fong, Lawrence Hoc Nang
1
Hu, Liang
1
Hung, Kam
1
Kincaid, Clark
1
Liu, Henry J.
1
Liu, Zhaoping
1
Lu, Zhi
1
Lyu, Jiaying
1
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1
Qiu, Shangzhi
1
Wang, Ge
1
Wang, Lu
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Wang, Mingshu
1
Wu, Guangdong
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Xie, Jianxun
1
Xie, Karen
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Yan, Qi
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Yang, Yang
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Ye, Shun
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Zhang, Hanqin
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International journal of contemporary hospitality management
4
International journal of hospitality management
3
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of project management : the journal of The International Project Management Association
1
Journal of hospitality marketing & management
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism management : research, policies, practice
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ECONIS (ZBW)
13
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1
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
2
Image of all hotel scales on travel blogs : its impact on customer loyalty
Zhang, Jian Jane
;
Mao, Zhenxing
- In:
Journal of hospitality marketing & management
21
(
2012
)
1/2
,
pp. 113-131
Persistent link: https://www.econbiz.de/10009512714
Saved in:
3
To talk or to touch : unraveling consumer responses to two types of hotel in-room technology
Fan, Alei
;
Lu, Zhi
;
Mao, Zhenxing
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271302
Saved in:
4
Sleepless nights in hotels? : understanding factors that influence hotel sleep quality
Mao, Zhenxing
;
Yang, Yang
;
Wang, Mingshu
- In:
International journal of hospitality management
74
(
2018
),
pp. 189-201
Persistent link: https://www.econbiz.de/10011924661
Saved in:
5
Assessing servicescape of cruise tourism : the perception of Chinese tourists
Lyu, Jiaying
;
Hu, Liang
;
Hung, Kam
;
Mao, Zhenxing
- In:
International journal of contemporary hospitality management
29
(
2017
)
10
,
pp. 2556-2572
Persistent link: https://www.econbiz.de/10011777090
Saved in:
6
The impacts of quality and quantity attributes of Airbnb hosts on listing performance
Xie, Karen
;
Mao, Zhenxing
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2240-2260
Persistent link: https://www.econbiz.de/10011761799
Saved in:
7
Programming quality of festivals : conceptualization, measurement, and relation to consequences
Yan, Qi
;
Zhang, Hanqin
;
Li, Mimi
- In:
International journal of contemporary hospitality management
24
(
2012
)
4
,
pp. 653-673
Persistent link: https://www.econbiz.de/10009568741
Saved in:
8
The Chinese way of response to hospitality service failure : the effects of face and guanxi
Li, Mimi
;
Qiu, Shangzhi
;
Liu, Zhaoping
- In:
International journal of hospitality management
57
(
2016
),
pp. 18-29
Persistent link: https://www.econbiz.de/10011581201
Saved in:
9
Incorporating human resource management initiatives into customer services : empirical evidence from Chinese manufacturing firms
Feng, Taiwen
;
Wang, Dan
;
Prajogo, Daniel
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 126-135
Persistent link: https://www.econbiz.de/10010359366
Saved in:
10
Recipe for perceived personalization in hotels
Lei, Soey Sut Ieng
;
Wang, Dan
;
Fong, Lawrence Hoc Nang
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457528
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