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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
32
Konsumentenverhalten
29
Professional sports
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Profisport
24
Sportmarketing
21
Sports marketing
21
Sport
18
Football
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Sports
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Fußball
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Sport organization
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Sportorganisation
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Australia
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Beziehungsmarketing
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Relationship marketing
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Australien
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Sport management
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Sportmanagement
9
Corporate social responsibility
6
Corporate Social Responsibility
5
Customer satisfaction
5
Innovation
5
Management
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Marketing
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Sport event
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Sportveranstaltung
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Arbeitsgruppe
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Großbritannien
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Kundenzufriedenheit
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Team
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United Kingdom
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Brand management
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Commitment
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Fans
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Fernsehen
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Forecasting model
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Globalisierung
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Globalization
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McDonald, Heath
3
MacQuilken, Lisa
2
Vocino, Andrea
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Karg, Adam J.
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Leckie, Civilai
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Robertson, Nichola
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International journal of hospitality management
1
Sport management review
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The journal of services marketing
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ECONIS (ZBW)
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Is guarantee compensation enough? : the important role of fix and employee effort in restoring justice
MacQuilken, Lisa
;
McDonald, Heath
;
Vocino, Andrea
- In:
International journal of hospitality management
33
(
2013
),
pp. 41-50
Persistent link: https://www.econbiz.de/10009746522
Saved in:
2
Examining customer evaluations across different self-service technologies
Robertson, Nichola
;
McDonald, Heath
;
Leckie, Civilai
; …
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 88-102
Persistent link: https://www.econbiz.de/10011445689
Saved in:
3
Measuring season ticket holder satisfaction : rationale, scale development and longitudinal validation
McDonald, Heath
;
Karg, Adam J.
;
Vocino, Andrea
- In:
Sport management review
16
(
2013
)
1
,
pp. 41-53
Persistent link: https://www.econbiz.de/10009700226
Saved in:
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