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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
14
Konsumentenverhalten
14
Tourism
10
Arbeitszufriedenheit
9
Customer satisfaction
9
Job satisfaction
9
Gastronomie
8
Hotel industry
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Hotellerie
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Kundenzufriedenheit
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Restaurant industry
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Tourismus
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Tourism employees
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Tourism marketing
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Tourismusberufe
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Tourismusmarketing
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Wein
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Wine
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Coronavirus
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Holiday behaviour
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Tourism industry
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Tourismuswirtschaft
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Urlaubsverhalten
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Weinbau
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Wine industry
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Emotion
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Satisfaction
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Service quality
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Destination management
4
Destinationsmanagement
4
Employee retention
4
Mitarbeiterbindung
4
Arbeitsverhalten
3
Beziehungsmarketing
3
Gastgewerbe
3
Hospital
3
Hospitality industry
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Internet marketing
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Krankenhaus
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Bufquin, Diego
2
Back, Robin M.
1
Ellis, Taylor
1
Jang, Soocheong
1
Nalley, Michael E.
1
Nutta, Marco W. W.
1
Orlowski, Marissa
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Park, Jeong-Yeol
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Park, Jeong-yeol
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International journal of hospitality management
2
International journal of contemporary hospitality management
1
The Cornell hospitality quarterly
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ECONIS (ZBW)
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1
Effects of hotel website photographs and length of textual descriptions on viewers' emotions and behavioral intentions
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241894
Saved in:
2
Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham
;
Shapoval, Valeriya
;
Ellis, Taylor
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 2-35
Persistent link: https://www.econbiz.de/10011435642
Saved in:
3
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
4
Why do customers switch? : more satiated or less satisfied
Park, Jeong-yeol
;
Jang, Soocheong
- In:
International journal of hospitality management
37
(
2014
),
pp. 159-170
Persistent link: https://www.econbiz.de/10010354187
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