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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Beziehungsmarketing
10
Relationship marketing
10
Higher education institution
8
Hochschule
8
Portugal
7
Social marketing
7
Consumer behaviour
6
Customer satisfaction
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Konsumentenverhalten
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Kundenzufriedenheit
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Social Marketing
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Stakeholder
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Betriebliche Wertschöpfung
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Bibliometrics
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Bibliometrie
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Customer integration
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Kundenintegration
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Students
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Studierende
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Value creation
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Welt
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World
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Co-creation
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Corporate Social Responsibility
4
Corporate social responsibility
4
Marketing
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Theorie
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Theory
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Innovation
3
Innovation management
3
Innovationsmanagement
3
Knowledge management
3
Nonprofit organization
3
Nonprofit-Organisation
3
Perceived benefits
3
Public sector
3
Service quality
3
Service-Dominant Logic
3
Service-dominant logic
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English
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Alves, Helena
3
Ferreira, João José Matos
1
Freira, Danny
1
Pereira, Carla Alexandra Barbosa
1
Vaz, Ramón Álvarez
1
Vernazza, Elena
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The service industries journal
2
International review on public and non-profit marketing
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ECONIS (ZBW)
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Can students' satisfaction indexes be applied the same way in different countries?
Vaz, Ramón Álvarez
;
Freira, Danny
;
Vernazza, Elena
; …
- In:
International review on public and non-profit marketing
13
(
2016
)
2
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011745212
Saved in:
2
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
3
The measurement of perceived value in higher education : a unidimensional approach
Alves, Helena
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1943-1960
Persistent link: https://www.econbiz.de/10009298292
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