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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
82,027
Konsumentenverhalten
79,547
Technischer Fortschritt
50,193
Technological change
40,785
Theorie
21,088
Theory
20,630
Innovation
13,039
Innovationsdiffusion
12,749
Innovation diffusion
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USA
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United States
9,606
Relationship marketing
9,192
Beziehungsmarketing
9,161
Brand management
7,500
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7,271
Mobilkommunikation
6,909
Mobile communications
6,869
Brand image
6,632
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6,592
Germany
6,286
Welt
5,825
Customer satisfaction
5,822
World
5,716
Kundenzufriedenheit
5,664
Online-Handel
5,603
Online retailing
5,590
Social Web
5,172
Social web
5,169
Wirtschaftswachstum
4,891
Online-Marketing
4,686
Electronic Commerce
4,666
Internet marketing
4,663
Service quality
4,652
Produktivität
4,503
Innovation adoption
4,478
E-commerce
4,430
Innovationsakzeptanz
4,427
Einzelhandel
4,350
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Prybutok, Victor R.
15
Balaji, M. S.
14
Line, Nathaniel D.
14
Gong, Taeshik
12
Gursoy, Dogan
12
Klaus, Philipp
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Sparks, Beverley
11
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Jebarajakirthy, Charles
8
Park, Jungkun
8
Qu, Hailin
8
So, Kevin Kam Fung
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Cobanoglu, Cihan
7
Gaynor, Martin
7
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IGI Global
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National Bureau of Economic Research
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Boston Consulting Group
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
Institutet för Ekonomisk Forskning <Lund>
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Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Technische Universität Ilmenau
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
Weltwirtschaftsforum
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Journal of retailing and consumer services
233
International journal of hospitality management
199
Journal of business research : JBR
123
The journal of services marketing
111
International journal of contemporary hospitality management
79
Journal of hospitality marketing & management
78
Services marketing quarterly
68
Journal of travel and tourism marketing
67
The service industries journal
66
Journal of service research : JSR
51
Cogent business & management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Service business
40
Asia Pacific journal of marketing and logistics
33
Journal of service management
33
Tourism management : research, policies, practice
32
International journal of services and operations management
30
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
29
International journal of services, economics and management
29
Journal of air transport management
28
Psychology & marketing
27
The TQM journal : the international review of organizational improvement
27
Journal of service research
26
Total quality management & business excellence
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
Journal of strategic marketing
23
Managing service quality : MSQ ; an international journal
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
International journal of quality & reliability management
22
Journal of retailing
22
Journal of the Academy of Marketing Science
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
International journal of business information systems : IJBIS
20
Journal of Asian finance, economics and business : JAFEB
20
Journal of internet commerce
20
Quality management journal : QMJ
19
Technological forecasting & social change : an international journal
19
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ECONIS (ZBW)
4,604
EconStor
3
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1
Determinants of continuance intention to use mobile self-scanning applications in retail
Ferreira, Andreia
;
Silva, Graça Miranda
;
Dias, Álvaro …
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 455-477
Persistent link: https://www.econbiz.de/10013535692
Saved in:
2
Conceptualising the role of innovation : attributes for examining consumer adoption of mobile innovations
Kapoor, Kawaljeet Kaur
;
Dwivedi, Yogesh Kumar
; …
- In:
The marketing review
14
(
2014
)
4
,
pp. 407-430
Persistent link: https://www.econbiz.de/10011445016
Saved in:
3
An exploratory study into the determinants of adoption of mobile TV services : an integrated value perspective
Borges, Mónica S.
;
Rita, Paulo
;
Pagani, Margherita
- In:
International journal of electronic business
12
(
2015
)
1
,
pp. 70-94
Persistent link: https://www.econbiz.de/10011458103
Saved in:
4
Examining an extended technology acceptance model with experience construct on hotel consumers' adoption of mobile applications
Huang, Yu-Chih
;
Chang, Lan Lan
;
Yu, Chia-Pin
;
Chen, Joseph
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 957-980
Persistent link: https://www.econbiz.de/10012176744
Saved in:
5
Disruptive technology and AI in the banking industry of an emerging market
Omoge, Akinyemi Paul
;
Gala, Prachi
;
Horky, Alisha Blakeney
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1217-1247
Persistent link: https://www.econbiz.de/10013397785
Saved in:
6
Evaluation of mobile services and substantial adoption factors with Analytic Hierarchy Process (AHP)
Nikou, Shahrokh
;
Mezei, József
- In:
Telecommunications policy : the international journal …
37
(
2013
)
10
,
pp. 915-929
Persistent link: https://www.econbiz.de/10010353750
Saved in:
7
Factors affecting hotels' adoption of mobile reservation systems : a technology-organization-environment framework
Wang, Yi-Shun
;
Li, Hsien-Ta
;
Li, Ci-Rong
;
Zhang, Ding-Zhong
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 163-172
Persistent link: https://www.econbiz.de/10011440050
Saved in:
8
Mobile healthcare services adoption
Shanko, Genet
;
Negash, Solomon
;
Bandyopadhyay, Tridib
- In:
International journal of networking and virtual …
16
(
2016
)
2
,
pp. 143-156
Persistent link: https://www.econbiz.de/10011610150
Saved in:
9
Mobile banking adoption in Thailand : an integration of technology acceptance model and mobile service quality
Wilert Puriwat
;
Suchart Tripopsakul
- In:
European research studies
20
(
2017
)
4B
,
pp. 200-210
Persistent link: https://www.econbiz.de/10012219579
Saved in:
10
A review of factors influencing customer acceptance of Internet of Things services
Al-Momani, Adai Mohammad
;
Mahmoud, Moamin A.
;
Mohd …
- In:
International journal of information systems in the …
11
(
2019
)
1
,
pp. 54-67
Persistent link: https://www.econbiz.de/10012006669
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