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On the improvement of uncertain cloud service capacity
Li, Bo; Tan, Zhen; Arreola-Risa, Antonio; Huang, Yiwei - In: International journal of production economics 258 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014282751
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The impact of restaurant innovativeness on consumer loyalty : the mediating role of perceived quality
Kim, Eojina; Nicolau, Juan L.; Tang, Liang - In: Journal of hospitality & tourism research : JHTR ; the … 45 (2021) 8, pp. 1464-1488
Persistent link: https://www.econbiz.de/10012624208
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The role of customer behavior in forming perceived value at restaurants : a multidimensional approach
Kim, Eojina; Tang, Liang - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241862
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Measuring customer perceptions of restaurant innovativeness : developing and validating a scale
Kim, Eojina; Tang, Liang; Bosselman, Robert - In: International journal of hospitality management 74 (2018), pp. 85-98
Persistent link: https://www.econbiz.de/10011924613
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Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina; Tang, Liang - In: Journal of hospitality marketing & management 25 (2016) 7/8, pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
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Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi; Zheng, Jie; Tang, Liang; Luo, Yi - In: Tourism management : research, policies, practice 95 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10013534425