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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
65
Konsumentenverhalten
64
India
32
Indien
29
Bibliometrics
27
Bibliometrie
27
Globalization
24
Globalisierung
23
Brand management
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Markenführung
18
Multinationales Unternehmen
17
Transnational corporation
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Brand image
15
Markenimage
15
Auslandsinvestition
13
Foreign investment
13
International market entry
13
Internationaler Markteintritt
13
Relationship marketing
13
Beziehungsmarketing
12
Welt
12
World
12
Digitalisierung
11
Digitization
11
Entrepreneurship
11
Innovation
11
KMU
11
Online retailing
11
Online-Handel
11
SME
11
Service quality
11
Social Web
11
Social web
11
Brand
10
Customer satisfaction
10
Emerging economies
10
Entrepreneurship approach
10
Kundenzufriedenheit
10
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10
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Paul, Justin
10
Adil, Mohd
2
Sadiq, Mohd
2
Sreejesh, S.
2
Akhtar, Nadeem
1
Chakraborty, Debarun
1
Dash, Ganesh
1
Dogra, Nikhil
1
Islam, Tahir
1
Manu C
1
Meesala, Appalayya
1
Mittal, Arun
1
Rosenbaum, Mark
1
Sahadev, Sunil
1
Siddiqi, Umar Iqbal
1
Srivastav, Garima
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Journal of retailing and consumer services
4
International journal of hospitality management
2
International journal of contemporary hospitality management
1
Journal of strategic marketing
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The international journal of bank marketing : IJBM
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ECONIS (ZBW)
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Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C
;
Sreejesh, S.
;
Paul, Justin
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
Saved in:
2
Resolving complaints online : development and validation of customers' perceived webcare scale
Sreejesh, S.
;
Paul, Justin
;
Unnithan, Anandakuttan B.
- In:
Journal of strategic marketing
30
(
2022
)
3
,
pp. 260-280
Persistent link: https://www.econbiz.de/10013284044
Saved in:
3
Special issue: retailing and consumer services at a tipping point : conceptual frameworks and theoretical models
Paul, Justin
(
ed.
);
Rosenbaum, Mark
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012238483
Saved in:
4
Impact of service quality on customer satisfaction in private and public sector banks
Paul, Justin
;
Mittal, Arun
;
Srivastav, Garima
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 606-622
Persistent link: https://www.econbiz.de/10011606120
Saved in:
5
Service quality, consumer satisfaction and loyalty in hospitals : thinking for the future
Meesala, Appalayya
;
Paul, Justin
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 261-269
Persistent link: https://www.econbiz.de/10011801977
Saved in:
6
Service failure and problems : internal marketing solutions for facing the future
Paul, Justin
;
Sahadev, Sunil
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 304-311
Persistent link: https://www.econbiz.de/10011801993
Saved in:
7
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
8
Consumers' untrust and behavioral intentions in the backdrop of hotel booking attributes
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
;
Islam, Tahir
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 2026-2047
Persistent link: https://www.econbiz.de/10013412136
Saved in:
9
Eco-friendly hotel stay and environmental attitude : a value-attitude-behaviour perspective
Sadiq, Mohd
;
Adil, Mohd
;
Paul, Justin
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266151
Saved in:
10
Healthcare apps' purchase intention : a consumption values perspective
Chakraborty, Debarun
;
Paul, Justin
- In:
Technovation : the international journal of …
120
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014476559
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