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~subject:"Dienstleistungsqualität"
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Core course scales : exploring...
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Dienstleistungsqualität
Studierende
14,767
Students
14,733
Value creation
13,772
Customer satisfaction
13,761
Betriebliche Wertschöpfung
13,739
Kundenzufriedenheit
13,625
Satisfaction
10,572
Zufriedenheit
9,615
Service quality
6,722
Konsumentenverhalten
6,688
Consumer behaviour
6,687
Beziehungsmarketing
6,275
Relationship marketing
6,266
Betriebswirtschaftsstudium
6,007
Graduate business education
5,969
Lebensqualität
4,303
Quality of life
4,288
Deutschland
4,222
Hochschule
4,192
Higher education institution
4,056
Germany
3,919
USA
3,398
United States
3,324
Qualitative Methode
2,771
Welt
2,625
World
2,611
Theorie
2,594
Theory
2,562
Qualitative method
2,526
Studium
2,437
Globalisierung
2,383
University education
2,370
Globalization
2,355
Arbeitszufriedenheit
2,108
Job satisfaction
2,088
Entrepreneurship
1,876
Schätzung
1,846
Entrepreneurship approach
1,829
Wirtschaftsstudium
1,829
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Online availability
All
Undetermined
3,051
Free
1,218
Type of publication
All
Article
5,751
Book / Working Paper
933
Journal
2
Type of publication (narrower categories)
All
Article in journal
5,571
Aufsatz in Zeitschrift
5,571
Aufsatz im Buch
173
Book section
173
Graue Literatur
131
Non-commercial literature
131
Working Paper
109
Arbeitspapier
101
Hochschulschrift
76
Conference paper
56
Konferenzbeitrag
56
Thesis
49
Case study
30
Fallstudie
30
Collection of articles of several authors
24
Sammelwerk
24
Konferenzschrift
11
Aufsatzsammlung
10
Collection of articles written by one author
5
Sammlung
5
Bibliografie
4
Conference proceedings
4
Article
3
Bibliografie enthalten
3
Bibliography included
3
Guidebook
3
Ratgeber
3
Festschrift
2
Forschungsbericht
2
Interview
2
Reprint
2
Advisory report
1
Amtsdruckschrift
1
Bibliography
1
Government document
1
Gutachten
1
Mehrbändiges Werk
1
Multi-volume publication
1
Systematic review
1
Übersichtsarbeit
1
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Language
All
English
6,512
German
173
French
2
Italian
1
Author
All
Han, Heesup
34
Mattila, Anna S.
23
Prentice, Catherine
23
Prybutok, Victor R.
21
Usman, Osly
21
McColl-Kennedy, Janet R.
18
Sharma, Piyush
18
Balaji, M. S.
16
Wong, IpKin Anthony
16
Shahin, Arash
14
Söderlund, Magnus
14
Gustafsson, Anders
13
Bilgihan, Anil
12
Edvardsson, Bo
12
Amin, Muslim
11
Grégoire, Yany
11
Roy, Sanjit
11
Van Vaerenbergh, Yves
11
Ali, Faizan
10
Gong, Taeshik
10
Guchait, Priyanko
10
Hyun, Sunghyup Sean
10
Jang, Soocheong
10
Ladhari, Riadh
10
Quach, Sara
10
Ringle, Christian M.
10
Sparks, Beverley
10
Sreejesh, S.
10
Su, LuJun
10
Black, Sandra E.
9
Gil Saura, Irene
9
Gruber, Thorsten
9
Hammerschmidt, Maik
9
Hsu, Cathy H. C.
9
Hsu, Maxwell K.
9
Izogo, Ernest Emeka
9
Qin, Hong
9
Torres, Edwin N.
9
Veron, Rachel
9
Witell, Lars
9
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Institution
All
National Bureau of Economic Research
10
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Springer Fachmedien Wiesbaden
3
Verlag Dr. Kovač
2
ANZMAC Conference <2019, Wellington>
1
Australian and New Zealand Marketing Academy
1
Books on Demand GmbH <Norderstedt>
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Center for Service Excellence
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutschland / Bundesministerium für Bildung und Forschung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Leuphana Universität Lüneburg
1
Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
OECD
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Technische Universität Clausthal
1
Universität Potsdam
1
Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Published in...
All
Journal of retailing and consumer services
220
International journal of hospitality management
217
Journal of business research : JBR
150
The journal of services marketing
138
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
136
The service industries journal
105
Journal of hospitality marketing & management
98
International journal of contemporary hospitality management
94
Journal of travel and tourism marketing
85
Services marketing quarterly
79
The TQM journal : the international review of organizational improvement
68
Journal of air transport management
65
Service business
64
Tourism management : research, policies, practice
64
International journal of quality and service sciences
59
International journal of services and operations management
58
Journal of service management
57
Journal of service research : JSR
56
Cogent business & management
55
Total quality management & business excellence
52
International journal of quality & reliability management
50
International journal of productivity and quality management : IJPQM
49
International journal of services, economics and management
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Managing service quality : MSQ ; an international journal
41
The international journal of bank marketing : IJBM
38
Quality management journal : QMJ
37
Journal of Asian finance, economics and business : JAFEB
34
Journal of strategic marketing
31
International journal of services and operations management : IJSOM
29
Journal of service research
29
Journal of the Academy of Marketing Science
29
Journal of service theory and practice : JSTP
28
Psychology & marketing
28
Industrial marketing management : the international journal for industrial and high-tech firms
27
Journal of marketing for higher education
27
International journal of business information systems : IJBIS
26
International journal of electronic marketing and retailing : IJEMR
26
Marketing intelligence & planning
25
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Source
All
ECONIS (ZBW)
6,670
EconStor
13
OLC EcoSci
3
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1
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10
of
6,686
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date (newest first)
date (oldest first)
1
Effective teaching, student engagement and student
satisfaction
during the Covid-19 pandemic : evidence from business
students
' qualitative survey evaluations
Tharapos, M<eredith
;
Peszynski, Konrad
;
Lau, Kwok Hung
; …
- In:
Accounting and finance
63
(
2023
)
3
,
pp. 3173-3192
Persistent link: https://www.econbiz.de/10014375310
Saved in:
2
Student
satisfaction
with distance education during the COVID-19 first-wave : a cross-cultural perspective
Jung, Seeun
;
Vranceanu, Radu P.
-
2020
Persistent link: https://www.econbiz.de/10012417579
Saved in:
3
Redefining a value co-creation behaviour model for student
satisfaction
in HEIs
Manzoor, Shamima Raihan
;
Al Mahmud, Abdullah
- In:
International journal of services and operations …
45
(
2023
)
3
,
pp. 293-313
Persistent link: https://www.econbiz.de/10014364407
Saved in:
4
Exploring the relationship between co-creation and
satisfaction
using QCA
Navarro, Susana
;
Llinares, Carmen
;
Garzon, Dolores
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1336-1339
Persistent link: https://www.econbiz.de/10011446691
Saved in:
5
The effects of survey timing on student evaluation of teaching measures obtained using online surveys
Estelami, Hooman
- In:
Journal of marketing education : JME
37
(
2015
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10010514532
Saved in:
6
Perceived service quality-loyalty path : a PAKSERV based investigation of international
students
enrolled in business schools in Thailand
Kashif, Muhammad
;
Pimpa Cheewakrakokbit
- In:
Journal of marketing for higher education
28
(
2018
)
1
,
pp. 51-65
Persistent link: https://www.econbiz.de/10011886223
Saved in:
7
How do quality of teaching, assessment, and feedback drive undergraduate course
satisfaction
in U.K. business schools? : a comparative analysis with nonbusiness school courses usin...
Sutherland, Dylan
;
Warwick, Philip
;
Anderson, John
; …
- In:
Journal of management education : a publication of the …
42
(
2018
)
5
,
pp. 618-649
Persistent link: https://www.econbiz.de/10011928326
Saved in:
8
Impact of teachers' motivation on
students
'
satisfaction
: a study of management institutions
Rai, Alok Kumar
;
Srivastava, Medha
- In:
International journal of education economics and development
4
(
2013
)
4
,
pp. 357-370
Persistent link: https://www.econbiz.de/10010338839
Saved in:
9
Developing client service competencies in accounting
students
: integrating a service quality experience in an accounting course
Moshavi, Dan
;
Johnson, Christie
;
Giullian, Marc
- In:
Journal of the Academy of Business Education : JABE
8
(
2007
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
Saved in:
10
The multifaceted nature of online MBA student
satisfaction
and impacts on behavioral intentions
Endres, Megan L.
;
Chowdhury, Sanjib
;
Frye, Crissie
; …
- In:
Journal of education for business
84
(
2008/09
)
5
,
pp. 304-312
Persistent link: https://www.econbiz.de/10003851825
Saved in:
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