Similar Search Results

Unraveling the practices of "productization" in professional service firms

Jaakkola, Elina - In: Scandinavian journal of management 27 (2011) 2, pp. 221-230

Persistent link: https://www.econbiz.de/10009160367

Does one size fit all? : new service development across different types of services

Jaakkola, Elina; Meiren, Thomas; Witell, Lars; … - In: Journal of service management 28 (2017) 2, pp. 329-347

Persistent link: https://www.econbiz.de/10011704067

A bricolage perspective on service innovation

Witell, Lars; Gebauer, Heiko; Jaakkola, Elina; Hammedi, Wafa - In: Journal of business research : JBR 79 (2017), pp. 290-298

Persistent link: https://www.econbiz.de/10011745390

Co-creating service experience

Jaakkola, Elina (contributor) - 2015

Persistent link: https://www.econbiz.de/10011401228

Accessing resources for service innovation : the critical role of network relationships

Rusanen, Helena; Halinen, Aino; Jaakkola, Elina - In: Journal of service management 25 (2014) 1, pp. 2-29

Persistent link: https://www.econbiz.de/10010260121

Co-creating service experience

Jaakkola, Elina - 2015

The objective of this eBook is to bring service experience co-creation into the spotlight and to present state-of-the-art research that advances our understanding of this phenomenon and provides future directions for researchers and practitioners. As a whole, this eBook serves as an opening to...

Persistent link: https://www.econbiz.de/10012679136

Service products and productization

Wirtz, Jochen; Fritze, Martin Paul; Jaakkola, Elina; … - In: Journal of business research : JBR 137 (2021), pp. 411-421

Persistent link: https://www.econbiz.de/10012665779

What causes imbalance in complex service networks? : evidence from a public health service

Verleye, Katrien; Jaakkola, Elina; Hodgkinson, Ian R.; … - In: Journal of service management 28 (2017) 1, pp. 34-56

Persistent link: https://www.econbiz.de/10011654986