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~subject:"Dienstleistungssektor"
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FMEA-based portfolio approach...
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Dienstleistungssektor
Produktivität
51,480
Productivity
48,944
Erfolgsfaktor
17,697
Qualitätsmanagement
16,903
Success factor
15,662
Quality management
15,219
Theorie
11,743
Theory
11,484
Service industry
11,457
Deutschland
8,231
productivity
7,905
Industrie
7,875
USA
7,460
Manufacturing industries
7,422
Germany
7,209
United States
7,009
Wirtschaftswachstum
7,003
Economic growth
6,564
Innovation
5,630
Schätzung
5,627
Estimation
5,281
Unternehmenserfolg
4,465
Technischer Fortschritt
4,242
Firm performance
4,222
Technological change
3,915
Welt
3,894
World
3,789
Service quality
3,760
Dienstleistungsqualität
3,749
Arbeitsproduktivität
3,549
China
3,403
Labour productivity
3,307
Indien
3,265
India
3,231
EU-Staaten
2,780
Innovationsmanagement
2,757
EU countries
2,672
Innovation management
2,537
Auslandsinvestition
2,485
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Undetermined
2,516
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2,373
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Article
6,981
Book / Working Paper
5,217
Journal
265
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Article in journal
5,421
Aufsatz in Zeitschrift
5,421
Graue Literatur
1,960
Non-commercial literature
1,960
Aufsatz im Buch
1,435
Book section
1,435
Working Paper
1,206
Arbeitspapier
1,068
Collection of articles of several authors
554
Sammelwerk
554
Amtsdruckschrift
437
Government document
437
Hochschulschrift
377
Thesis
301
Statistik
291
Aufsatzsammlung
249
Statistics
239
Konferenzschrift
200
Case study
136
Fallstudie
136
No longer published / No longer aquired
129
Conference proceedings
118
Bibliografie enthalten
111
Bibliography included
111
Article
70
Conference paper
61
Konferenzbeitrag
61
Advisory report
56
Gutachten
56
Dissertation u.a. Prüfungsschriften
44
Mehrbändiges Werk
39
Multi-volume publication
39
Forschungsbericht
34
Research Report
33
Lehrbuch
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Textbook
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Handbuch
19
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18
Sammlung
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English
9,408
German
2,072
French
280
Spanish
159
Undetermined
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Italian
110
Russian
96
Polish
63
Portuguese
29
Dutch
27
Swedish
27
Hungarian
24
Finnish
22
Czech
18
Danish
15
Slovak
15
Ukrainian
10
Malay (macrolanguage)
9
Norwegian
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Gallouj, Fai͏̈z
41
Mattoo, Aaditya
41
Corsten, Hans
35
Kaiser, Ulrich
35
Rubalcaba-Bermejo, Luis
32
Cuadrado Roura, Juan R.
30
Daniels, Peter W.
30
Miles, Ian D.
28
Djellal, Faridah
27
Wirtz, Jochen
27
Bosch, Gerhard
24
Bruhn, Manfred
23
Talib, Faisal
23
Edvardsson, Bo
22
Hoekman, Bernard M.
22
Gornig, Martin
21
Rahman, Zillur
21
Falk, Martin
20
Gössinger, Ralf
20
Ghani, Ejaz
19
Kowalkowski, Christian
19
Nerb, Gernot
19
Philippe, Jean
19
Audretsch, David B.
18
Görg, Holger
18
Shepherd, Ben
18
Witell, Lars
18
Hipp, Christiane
17
Morikawa, Masayuki
17
Gupta, Poonam
16
Peters, Bettina
16
Petit, Pascal
16
Savona, Maria
16
Bryson, John R.
15
Büttgen, Marion
15
Evangelista, Rinaldo
15
Gustafsson, Anders
15
Hempell, Thomas
15
Léo, Pierre-Yves
15
Park, Donghyun
15
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Institution
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OECD
51
National Bureau of Economic Research
36
UNCTAD
27
Europäische Kommission / Statistisches Amt
26
Europäische Kommission
16
Edward Elgar Publishing
14
Organisation for Economic Co-operation and Development
14
Springer Fachmedien Wiesbaden
14
Deutsches Institut für Wirtschaftsforschung
13
World Bank
13
USA / Bureau of the Census
12
Centre on Transnational Corporations
11
Zentrum für Europäische Wirtschaftsforschung
10
Österreichisches Institut für Wirtschaftsforschung
10
International Trade Centre
9
Malaysia / Jabatan Perangkaan
9
Thailand / Samnakngān sathiti hǣng chāt
9
Asian Development Bank
8
Allgemeines Treuunternehmen
7
IGI Global
7
Institut national de la statistique et des études économiques <Frankreich>
7
Nordrhein-Westfalen / Landesamt für Datenverarbeitung und Statistik
7
Frankreich / Commissariat Général du Plan
6
Statistik Austria
6
Weltbank
6
World Trade Organization
6
Deutschland / Statistisches Bundesamt
5
Europäische Gemeinschaften / Kommission
5
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
5
Friedrich-Ebert-Stiftung
5
Institut für Weltwirtschaft
5
Instytut Ekonomiky <Kiew>
5
Macau / Direcção dos Serviços de Estatística e Censos
5
Nordrhein-Westfalen
5
Philippinen / National Statistics Office
5
Singapur / Department of Statistics
5
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
5
American Marketing Association
4
Erasmus Research Institute of Management
4
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
4
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Published in...
All
The service industries journal
269
Journal of business research : JBR
94
The journal of services marketing
85
SpringerLink / Bücher
77
Service business
61
International journal of production economics
60
Journal of service management
59
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
42
Structural change and economic dynamics : SC+ED
38
International journal of hospitality management
37
Discussion paper
36
NBER working paper series
36
The journal of business & industrial marketing
34
International journal of services and operations management
33
Regional studies
33
Working paper
33
European journal of operational research : EJOR
31
Journal of service research
29
Policy research working paper : WPS
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
ifo Schnelldienst
29
Services marketing quarterly
28
Ifo Schnelldienst
27
Research policy : policy, management and economic studies of science, technology and innovation
27
ZEW discussion papers
27
Discussion paper / Centre for Economic Policy Research
25
Discussion paper series / IZA
25
International journal of innovation management
25
International journal of services and operations management : IJSOM
25
NBER Working Paper
25
Springer eBook Collection
25
The international journal of human resource management
25
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
World Bank Policy Research Working Paper
24
International journal of production research
23
International journal of services, economics and management
23
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Source
All
ECONIS (ZBW)
11,722
USB Cologne (EcoSocSci)
415
EconStor
245
RePEc
46
ArchiDok
17
OLC EcoSci
15
BASE
2
Other ZBW resources
1
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1
Lean management in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
2
Geographies, motivations and benefits from ISO 9000 standard: a comparison of manufacturing and service organisations
Castka, Pavel
;
Balzarova, Michaela A.
- In:
International journal of productivity and quality …
5
(
2010
)
4
,
pp. 370-383
Persistent link: https://www.econbiz.de/10003977706
Saved in:
3
Studying the impact of total quality management in service industries
Talib, Faisal
;
Rahman, Zillur
- In:
International journal of productivity and quality …
6
(
2010
)
2
,
pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
Saved in:
4
Implementing Six Sigma in Saudi Arabia : an empirical study on the fortune 100 firms
Alsmadi, Majed
;
Lehaney, Brian
;
Khan, Zulfiqar A.
- In:
Total quality management & business excellence : an …
23
(
2012
)
3
,
pp. 263-276
Persistent link: https://www.econbiz.de/10009553727
Saved in:
5
Modelling the clusters of critical success factors of Six Sigma for non-formal service sectors using interpretive structural modelling
Talankar, Amol
;
Verma, Prakash
;
Seth, Nitin
- In:
International journal of six sigma and competitive …
9
(
2015
)
2/3/4
,
pp. 222-240
Persistent link: https://www.econbiz.de/10011547638
Saved in:
6
The roles of customer orientation and employee orientation contribute to service quality and new service success
Trongpanich, Wannee
;
Kanchana Sukanthasirikul
- In:
Journal of international business and economics : JIBE
14
(
2014
)
2
,
pp. 37-46
Persistent link: https://www.econbiz.de/10010407294
Saved in:
7
Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
4
,
pp. 563-587
Persistent link: https://www.econbiz.de/10009270497
Saved in:
8
TQM success factors in North Indian manufacturing and service industries
Kumar, Raj
;
Garg, Dixit
;
Garg, T. K.
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 36-46
Persistent link: https://www.econbiz.de/10008938684
Saved in:
9
Case study analysis of Six Sigma implementation in service organisations
Chakraborty, Ayon
;
Tan, Kay Chuan
- In:
Business process management journal
18
(
2012
)
6
,
pp. 992-1019
Persistent link: https://www.econbiz.de/10009684771
Saved in:
10
Internal service quality as a critical factor for success
Theodorovics, Christine
- In:
Putting Stakeholder Management into Practice
,
(pp. 73-84)
.
2004
Persistent link: https://www.econbiz.de/10002140650
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