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Banking without the banks
Worthington, Steve; Welch, Peter - In: The international journal of bank marketing : IJBM 29 (2011) 2, pp. 190-201
Persistent link: https://www.econbiz.de/10009011809
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Emotions and service in the digital age
Härtel, Charmine E. J. (ed.); Zerbe, Wilfred J. (ed.);  … - 2020
Persistent link: https://www.econbiz.de/10012384843
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Emotions and service in the digital age
Härtel, Charmine E. J. (ed.); Zerbe, Wilfred J. (ed.);  … - 2020 - First edition
Persistent link: https://www.econbiz.de/10012404544
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Services marketing : a managerial approach
Russell-Bennett, Rebekah - 2003
Persistent link: https://www.econbiz.de/10013490002
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Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah; Rosenbaum, Mark - In: The journal of services marketing 36 (2022) 4, pp. 445-449
Persistent link: https://www.econbiz.de/10013407530