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Service Innovation in Industrial Contexts
Kowalkowski, Christian - 2016
Both academics and practitioners emphasize the importance for product firms of pursuing service innovation. Despite a … strategic focus on service-led growth, however, many firms struggle to succeed with their service innovation initiatives. In … order to increase our understanding of the nature of service innovation in product firms, this chapter discusses the …
Persistent link: https://www.econbiz.de/10014126810
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Mapping new service development : a review and synthesis of literature
Kitsios, Fotis; Kamariotou, Maria - In: The service industries journal 40 (2020) 9/10, pp. 682-704
Persistent link: https://www.econbiz.de/10012260326
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Essential capabilities for successful digital service innovation at the bottom of the pyramid
Sunder M., Vijaya; Modukuri, Siddhartha - In: California management review 66 (2024) 3, pp. 69-92
Persistent link: https://www.econbiz.de/10014583881
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The Role of Managers as Agents in Successful Service Innovations : Evidence from India
Tripathi, Shiv Shankar - 2014
The article is based on a three-year study of 70 business executives belonging to 20 large organizations operating in India to identify the kind of interventions used by agents (managers) to make service innovations successful. For the purpose of analysis, the subject organizations were...
Persistent link: https://www.econbiz.de/10014142683
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From goods to great : service innovation in a product-dominant firm
Bettencourt, Lance A.; Brown, Stephen Walter - In: Business horizons 56 (2013) 3, pp. 277-283
Persistent link: https://www.econbiz.de/10009757950
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Does innovation capabilities affect the new service innovation success among Pakistani cellular companies?
Kiani, Malkah Noor; Mustafa, Syed Hussain; Ahmad, Mehboob - In: Asia Pacific journal of innovation and entrepreneurship … 13 (2019) 1, pp. 2-16
Persistent link: https://www.econbiz.de/10012034160
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Success factors of new health-care services
Indounas, Kostis; Arvaniti, Aggeliki - In: The journal of product & brand management 24 (2015) 7, pp. 693-705
Persistent link: https://www.econbiz.de/10011416926
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Service innovation typologies and applications in India : a literature review
Dutta, Dorothy; Sarma, Mrinmoy K. - In: International journal of business innovation and … 22 (2020) 3, pp. 359-373
Persistent link: https://www.econbiz.de/10012250935
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The evolution of service innovation research : a critical review and synthesis
Carlberg, Per; Kindström, Daniel; Kowalkowski, Christian - In: The service industries journal 34 (2014) 5, pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
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Service innovation : suggesting a typology of service innovation
Skaalsvik, Hugo; Johannessen, Jon-Arild - In: Problems and perspectives in management : PPM ; … 12 (2014) 3, pp. 38-45
Persistent link: https://www.econbiz.de/10010502866