Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"E-commerce"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Linking the hierarchical servi...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
E-commerce
Consumer behaviour
82,443
Konsumentenverhalten
79,962
Relationship marketing
26,057
Beziehungsmarketing
25,382
Messung
22,476
Measurement
22,261
Service quality
21,534
Dienstleistungsqualität
20,783
Theorie
17,325
Theory
17,029
Customer satisfaction
15,344
Kundenzufriedenheit
13,759
USA
8,713
United States
8,358
Brand management
8,309
Markenführung
8,257
Deutschland
7,787
Germany
7,306
Brand image
7,230
Markenimage
7,181
Online-Handel
6,137
Online retailing
6,120
Social Web
5,899
Social web
5,896
Online-Marketing
5,298
Internet marketing
5,278
Electronic Commerce
4,887
Einzelhandel
4,808
Retail trade
4,763
Brand
4,487
Markenartikel
4,472
Marketingmanagement
4,034
Marketing management
4,010
Emotion
3,880
Experiment
3,849
Werbewirkung
3,775
Advertising effects
3,730
Schätzung
3,609
Verbraucherverhalten
3,594
more ...
less ...
Online availability
All
Undetermined
1,883
Free
916
Type of publication
All
Article
3,657
Book / Working Paper
1,060
Journal
6
Other
1
Type of publication (narrower categories)
All
Article in journal
3,247
Aufsatz in Zeitschrift
3,247
Aufsatz im Buch
375
Book section
375
Graue Literatur
260
Non-commercial literature
260
Arbeitspapier
188
Working Paper
188
Hochschulschrift
148
Thesis
119
Collection of articles of several authors
78
Sammelwerk
78
Aufsatzsammlung
58
Conference paper
45
Konferenzbeitrag
45
Case study
24
Fallstudie
24
Konferenzschrift
22
Conference proceedings
12
Handbook
9
Handbuch
9
Lehrbuch
8
Reprint
8
Bibliografie enthalten
7
Bibliography included
7
Textbook
7
research-article
7
Amtsdruckschrift
6
Government document
6
Collection of articles written by one author
5
Elektronischer Datenträger
5
Glossar enthalten
5
Glossary included
5
Guidebook
5
Ratgeber
5
Sammlung
5
Bibliografie
4
CD-ROM, DVD
3
Interview
3
Amtliche Publikation
2
more ...
less ...
Language
All
English
4,317
German
395
French
10
Undetermined
4
Polish
2
Spanish
2
Romanian
1
Swedish
1
more ...
less ...
Author
All
Bauer, Hans H.
17
Benbasat, Izak
14
Usman, Osly
14
Pavlou, Paul A.
12
Piller, Frank T.
12
Wirtz, Bernd W.
12
Law, Chun Hung Roberts
11
Lowry, Paul Benjamin
9
Rabinovich, Elliot
9
Schumann, Jan Hendrik
9
Civelek, Mustafa Emre
8
Schramm-Klein, Hanna
8
Tan, Yong
8
Akram, Umair
7
Duarte, Paulo
7
Fedoseeva, Svetlana
7
Ghose, Anindya
7
Kalia, Prateek
7
Kumar, Anil
7
Leimstoll, Uwe
7
Martens, Bertin
7
Stormer, Henrik
7
Verhagen, Tibert
7
Walsh, Gianfranco
7
Agrawal, David R.
6
Ahuja, Vandana
6
Breugelmans, Els
6
Cebollada, Javier
6
Chaffey, Dave
6
Cheng, T. C. E.
6
Dwivedi, Yogesh Kumar
6
Ellison, Glenn
6
Ellison, Sara Fisher
6
Frasquet Deltoro, Marta
6
Hammerschmidt, Maik
6
Hjort, Klas
6
Hwang, Yujong
6
Jin, Ginger Zhe
6
Khosrowpour, Mehdi
6
Li, Li
6
more ...
less ...
Institution
All
National Bureau of Economic Research
9
OECD
8
IGI Global
6
Springer Fachmedien Wiesbaden
4
Bundesvereinigung Logistik
2
Edward Elgar Publishing
2
Kompetenzschwerpunkt E-Business
2
Maastricht Research School of Economics of Technology and Organizations
2
Organisation for Economic Co-operation and Development
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
AMCIS <15, 2009, San Francisco, Calif.>
1
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
Arthur D. Little International Inc. <Wiesbaden>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Campus Verlag
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
European Marketing Academy
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
Europäische Kommission / EU Consumer Programme
1
Europäische Kommission / Generaldirektion Justiz und Verbraucher
1
Fachhochschulbibliothek Münster
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Handelshochschule Leipzig
1
Information Resources Management Association
1
Institute of Electrical and Electronics Engineers
1
International Association for the Study of Insurance Economics
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
International Federation for Information Processing
1
International Monetary Fund / Statistics Dept
1
International Workshop on Consumer Behaviour and Distribution in the e-Grocery Sector <Copenhagen Business School)>
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
169
Journal of business research : JBR
79
Journal of internet commerce
65
Electronic commerce research
64
International journal of electronic marketing and retailing : IJEMR
55
International journal of electronic customer relationship management : IJECRM
46
International journal of business information systems : IJBIS
45
International journal of e-business research : an official publication of the Information Resources Management Association
43
Information systems research : ISR
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
38
Electronic commerce research and applications
35
International journal of internet marketing and advertising : IJIMA
33
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
33
Journal of retailing
33
Journal of management information systems : JMIS
32
Information systems and e-business management : ISeB
31
Journal of electronic commerce research : JECR
31
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
30
Asia Pacific journal of marketing and logistics
28
Industrial marketing management : the international journal for industrial and high-tech firms
28
International journal of hospitality management
28
International journal of electronic commerce : IJEC
26
International journal of retail & distribution management
26
Management science : journal of the Institute for Operations Research and the Management Sciences
26
The service industries journal
26
Cogent business & management
25
International journal of electronic business
24
Psychology & marketing
23
The international review of retail, distribution and consumer research
23
Electronic markets : the international journal on networked business
20
International journal of consumer studies
20
Technological forecasting & social change : an international journal
20
International journal of retail and distribution management
19
Journal of fashion marketing and management
19
Journal of travel and tourism marketing
19
International journal of production economics
18
European journal of operational research : EJOR
17
Journal of marketing
17
Journal of open innovation : technology, market, and complexity
17
more ...
less ...
Source
All
ECONIS (ZBW)
4,708
Other ZBW resources
9
BASE
3
RePEc
3
EconStor
1
Showing
31
-
40
of
4,724
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
31
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
32
Dienstleistungen im Internet und ihre Qualität aus Kundensicht
Breithaupt, Hans-Friedrich
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002749839
Saved in:
33
Customers' purchasing criticality and post-service failure recovery satisfaction and restoration of trust of an online customer segment : an exploratory study
Butaney, Gul T.
;
Shekhar, Vaibhav
;
Butaney, Bhupin
- In:
The journal of current research in global business : JCRGB
14
(
2011
)
21
,
pp. 68-74
Persistent link: https://www.econbiz.de/10008860141
Saved in:
34
A study of online portal users' loyalty from core service, additional value-added service and switching barriers perspectives
Kim, Dan J.
;
Jeong, Eui Jun
;
Hwang, Yujong
- In:
Information systems management
32
(
2015
)
2
,
pp. 136-152
Persistent link: https://www.econbiz.de/10011307907
Saved in:
35
Impact of trust on the relationship of e-service quality and customer satisfaction
Kundu, Sukanya
;
Datta, Saroj Kumar
- In:
EuroMed journal of business
10
(
2015
)
1
,
pp. 21-46
Persistent link: https://www.econbiz.de/10011344163
Saved in:
36
Repurchase loyalty for customer social co-creation e-marketplaces
Kang, Ju-Young M.
- In:
Journal of fashion marketing and management
18
(
2014
)
4
,
pp. 452-464
Persistent link: https://www.econbiz.de/10010530878
Saved in:
37
Adding clicks to bricks : a study of the consequences on customer loyalty in a service context
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 36-48
Persistent link: https://www.econbiz.de/10009730288
Saved in:
38
The role of e-service quality and information quality in creating perceived value : antecedents to web site loyalty
Pearson, Ann
;
Tadisina, Suresh
;
Griffin, Chris
- In:
Information systems management
29
(
2012
)
3
,
pp. 201-215
Persistent link: https://www.econbiz.de/10009687978
Saved in:
39
Special issue: e-Service : quality, satisfaction, behaviors and loyalty
Dahlgaard, Jens Jörn
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009625488
Saved in:
40
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
