BPO vendors take care of non-core - but essential - business needs and support functions. BPO is defined as delegating a business process or function to skilled and experienced professionals. India involves the competitive advantages of one location over others in terms of location, people...

Some countries and regions have been more successful than others in developing information technology-business process outsourcing (IT-BPO) services industries. India and the Philippines in particular have offered educated human resources at low cost, attractive fiscal incentives, and industrial...