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~subject:"Einzelhandel"
~subject:"Strategic management"
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Einzelhandel
Strategic management
Relationship marketing
25,387
Beziehungsmarketing
25,369
Consumer behaviour
9,128
Konsumentenverhalten
9,128
Customer satisfaction
5,531
Kundenzufriedenheit
5,519
Shareholder Value
4,728
Shareholder value
4,727
Service quality
4,007
Dienstleistungsqualität
4,003
Theorie
3,341
Theory
3,341
Deutschland
3,169
Germany
3,091
Brand management
2,632
Markenführung
2,630
Kundenwert
2,576
Kundenmanagement
2,561
Customer value
2,452
Lieferantenmanagement
2,287
Supplier relationship management
2,287
Social Web
2,105
Social web
2,105
Marketingmanagement
2,039
Marketing management
2,008
Markenimage
1,944
Brand image
1,940
Electronic Commerce
1,822
E-commerce
1,682
Online-Marketing
1,627
Internet marketing
1,600
Corporate Governance
1,576
Kundenintegration
1,571
Customer integration
1,570
Corporate governance
1,561
USA
1,460
United States
1,444
Vertrauen
1,411
Confidence
1,394
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Undetermined
833
Free
248
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Article
1,528
Book / Working Paper
597
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Article in journal
1,311
Aufsatz in Zeitschrift
1,311
Aufsatz im Buch
211
Book section
211
Hochschulschrift
151
Thesis
119
Graue Literatur
81
Non-commercial literature
81
Case study
51
Fallstudie
51
Arbeitspapier
46
Collection of articles of several authors
46
Sammelwerk
46
Working Paper
46
Aufsatzsammlung
36
Conference paper
22
Konferenzbeitrag
22
Bibliografie enthalten
16
Bibliography included
16
Ratgeber
15
Guidebook
14
Handbook
11
Handbuch
11
Lehrbuch
10
Textbook
10
Reprint
8
Collection of articles written by one author
6
Sammlung
6
Interview
5
Konferenzschrift
5
Bibliografie
4
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4
Fallstudiensammlung
3
Festschrift
3
Company information
2
Dissertation u.a. Prüfungsschriften
2
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2
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2
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2
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2
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English
1,729
German
395
French
7
Italian
1
Dutch
1
Polish
1
Russian
1
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All
Gil Saura, Irene
15
Grewal, Dhruv
14
Schramm-Klein, Hanna
12
Das, Gopal
9
Bijmolt, Tammo H. A.
8
Kumar, V.
8
Bang, Nguyen
7
Ritschel, Falk
7
Breugelmans, Els
6
Chen, Jing
6
Frasquet Deltoro, Marta
6
Ieva, Marco
6
Köhler, Sven
6
Lombart, Cindy
6
Neslin, Scott A.
6
Pantano, Eleonora
6
Rubio Benito, Natalia
6
Saarijärvi, Hannu
6
Smith, Alan D.
6
Steinmann, Sascha
6
Berenguer Contrí, Gloria
5
Devaraj, K.
5
Hübner, Alexander
5
Khare, Arpita
5
Louis, Didier
5
Molinillo, Sebastian
5
Noble, Stephanie M.
5
Payne, Adrian
5
Riekhof, Hans-Christian
5
Rogers, Jamie
5
Roggeveen, Anne L.
5
Rudolph, Thomas
5
Ruiz-Molina, Maria-Eugenia
5
Ruiz-Molina, María-Eugenia
5
Sequeira, A. H.
5
Shenoy, Seema
5
Sheth, Jagdish N.
5
Soni, Pavleen
5
Verhoef, Peter C.
5
Wagner, Gerhard
5
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Springer Fachmedien Wiesbaden
6
Verlag Dr. Kovač
3
AMACOM
2
Harvard Graduate School of Business Administration
2
Wiley-VCH
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Berlin / Senatsverwaltung für Wirtschaft und Betriebe
1
Bundesverband des Deutschen Textil-Einzelhandels
1
Eidgenössische Technische Hochschule Zürich / Institut für Bauplanung und Baubetrieb
1
Ekonomiska forskningsinstitutet <Stockholm>
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Fachtagung Das Rechnungswesen im Konzern <5, 1999, Frankfurt, Main>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Graduate School of Business Administration
1
Institut für Weltwirtschaft
1
Kega
1
Leibniz-Fachhochschule
1
Macquarie University / Department of Economics
1
Manz'sche Verlags- und Universitätsbuchhandlung
1
Monden Institute of Management
1
Organisation for Economic Co-operation and Development
1
Oxford Institute of Retail Management
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Sankt-Peterburgskij Gosudarstvennyj Universitet / Fakul'tet Menedžmenta
1
Shaker Verlag
1
Springer International Publishing
1
UBS AG
1
Universität <Essen> / Lehrstuhl für Betriebswirtschaftslehre, insbesondere Marketing und Handel
1
Universität Hannover / Institut für Marketing & Management
1
Universität St. Gallen
1
Universität St. Gallen / Institut für Marketing und Handel
1
W. Kohlhammer GmbH
1
ayway media GmbH
1
Österreichisches Controller-Institut <Wien>
1
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Published in...
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Journal of retailing and consumer services
177
Journal of business research : JBR
56
Journal of retailing
48
The international review of retail, distribution and consumer research
46
International journal of retail & distribution management
33
International journal of retail and distribution management
30
Journal of strategic marketing
21
SpringerLink / Bücher
20
The journal of services marketing
19
Gabler Edition Wissenschaft
16
Journal of the Academy of Marketing Science
14
Marketing intelligence & planning
14
The journal of business & industrial marketing
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
International journal of business information systems : IJBIS
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of electronic commerce : IJEC
8
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
Services marketing quarterly
8
Technological forecasting & social change : an international journal
8
European journal of operational research : EJOR
7
Harvard business review : HBR
7
Journal of business economics and management
7
Journal of business strategy
7
Service business
7
The journal of product & brand management
7
Business horizons
6
European journal of marketing : EJM
6
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
6
Harvard-Business-Manager : das Wissen der Besten
6
International journal of business and globalisation : IJBG
6
International journal of electronic customer relationship management : IJECRM
6
Journal of internet commerce
6
Journal of marketing
6
Journal of operations management
6
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Source
All
ECONIS (ZBW)
2,117
USB Cologne (EcoSocSci)
7
USB Cologne (business full texts)
1
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1
Predicting customer lifetime value for hypermarket private label products
Lin, Hsin-Hui
;
Li, Hsien-Ta
;
Wang, Yi-Shun
;
Tseng, Timmy H.
- In:
Journal of business economics and management
18
(
2017
)
4
,
pp. 619-635
Persistent link: https://www.econbiz.de/10011780748
Saved in:
2
Einsatzmöglichkeiten des Customer Profiling im Kundenrückgewinnungsmanagement des E-Retailing
Möhlenbruch, Dirk
;
Ritschel, Falk
;
Sinning, Falk
-
2009
Persistent link: https://www.econbiz.de/10003890220
Saved in:
3
Transaktionsbasierte
Kundenbewertung
unter Wettbewerb : der Einfluss einseitiger Wettbewerbsstrukturen am Beispiel der Einkaufsstättenwahl
Jungbluth, Michael
-
2010
Persistent link: https://www.econbiz.de/10003949654
Saved in:
4
How physical stores enhance customer value : the importance of product inspection depth
Zhang, Jonathan Z.
;
Chang, Chun-Wei
;
Neslin, Scott A.
- In:
Journal of marketing
86
(
2022
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10013258823
Saved in:
5
Business-to-Business-Marketing : Erfolg mit kleinen Geschäften ; Smart Account Management im Business-to-Business-Marketing
Belz, Christian
;
Schmitz, Christian
-
2008
Persistent link: https://www.econbiz.de/10003635027
Saved in:
6
Strategic customer care : an evolutionary approach to increasing customer value and profitability
Brown, Stanley A.
-
1999
Persistent link: https://www.econbiz.de/10000683511
Saved in:
7
The king is naked : discovering that frequent customers may not be your best friend
Joia, Luiz Antonio
;
Sanz, Paulo Sérgio da Silva
- In:
Web technologies for commerce and services online
,
(pp. 135-148)
.
2008
Persistent link: https://www.econbiz.de/10003634201
Saved in:
8
Kundenwertmanagement : Konzepte, Strategien und Massnahmen in der Praxis
Bruhn, Manfred
;
Georgi, Dominik
;
Hadwich, Karsten
- In:
Customer Relationship Management : neue …
,
(pp. 51-62)
.
2008
Persistent link: https://www.econbiz.de/10003644166
Saved in:
9
Consequences of value in retail markets
Chaudhuri, Arjun
;
Ligas, Mark
- In:
Journal of retailing
85
(
2009
)
3
,
pp. 406-419
Persistent link: https://www.econbiz.de/10003892384
Saved in:
10
Kundenlebenswertmodelle im Einzelhandel : ein empirischer Vergleich konkurrierender Ansätze
Diller, Hermann
;
Bauer, Thomas
- In:
Management von Kundenbeziehungen : Perspektiven - …
,
(pp. 81-103)
.
2010
Persistent link: https://www.econbiz.de/10003934312
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