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~subject:"Einzelhandel"
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Einzelhandel
Consumer behaviour
32
Konsumentenverhalten
29
Emotion
28
Australia
25
Australien
23
Relationship marketing
21
Beziehungsmarketing
17
Social marketing
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Credit cards
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Social Marketing
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China
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Dienstleistungsqualität
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Service quality
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United Kingdom
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Financial services
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Retail trade
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Diversity Management
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Diversity management
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Organizational behaviour
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Services marketing
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Verhalten in Organisationen
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Customer satisfaction
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Kundenzufriedenheit
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Arbeitspsychologie
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Dienstleistung
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Retailing
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Arbeitsgruppe
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Beschwerdemanagement
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Brand management
5
Complaint management
5
Dienstleistungsmarketing
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Dienstleistungssektor
5
Digitalisierung
5
Digitization
5
Führungsstil
5
Gesundheitsversorgung
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Health care
5
Human Resource Management
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English
8
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Russell-Bennett, Rebekah
5
Worthington, Steve
3
Rosenbaum, Mark S.
2
Bedggood, Rowan E.
1
DeWitt, Tom
1
Drennan, Judy
1
Fear, Josh
1
Galvas, Charmaine
1
Letheren, Kate
1
McAndrew, Ryan
1
Nguyen, Doan T.
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Rosenbaum, Mark
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Russell, Eric M.
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Welch, Peter
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Journal of retailing and consumer services
3
The journal of services marketing
2
European retail research
1
The European retail digest : the authoritative guide to trends and developments in retailing across Europe
1
The service industries journal
1
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ECONIS (ZBW)
8
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1
Banking at the checkout : are financial services a core competence for retailers?
Welch, Peter
;
Worthington, Steve
- In:
The European retail digest : the authoritative guide to …
56
(
2007/08
),
pp. 51-59
Persistent link: https://www.econbiz.de/10003704216
Saved in:
2
Information is useful, but knowledge is power! : loyalty programmes and how they can benefit retailers
Worthington, Steve
;
Fear, Josh
- In:
European retail research
24
(
2010
)
2
,
pp. 69-91
Persistent link: https://www.econbiz.de/10008760377
Saved in:
3
Convenience stores in Northern Ireland
Worthington, Steve
- In:
The service industries journal
8
(
1988
)
3
,
pp. 358-363
Persistent link: https://www.econbiz.de/10001050858
Saved in:
4
Service convenience and social servicescape : retail vs hedonic setting
Nguyen, Doan T.
;
DeWitt, Tom
;
Russell-Bennett, Rebekah
- In:
The journal of services marketing
26
(
2012
)
4
,
pp. 265-277
Persistent link: https://www.econbiz.de/10009581935
Saved in:
5
Commercial friendships between gay sales associates and straight female customers in luxury settings : a proposed theoretical framework
Rosenbaum, Mark S.
;
Russell-Bennett, Rebekah
;
Drennan, Judy
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 179-186
Persistent link: https://www.econbiz.de/10011388124
Saved in:
6
Exploring the resources associated with consumer vulnerability : designing nuanced retail hardship programs
Galvas, Charmaine
;
Letheren, Kate
;
Russell-Bennett, Rebekah
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305342
Saved in:
7
"I'll wait for him" : understanding when female shoppers prefer working with gay male sales associates
Rosenbaum, Mark S.
;
Russell, Eric M.
;
Russell-Bennett, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 172-179
Persistent link: https://www.econbiz.de/10011697986
Saved in:
8
Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah
;
Rosenbaum, Mark
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
Saved in:
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