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~subject:"Einzelhandel"
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Einzelhandel
Consumer behaviour
83,578
Konsumentenverhalten
81,128
Service quality
21,762
Dienstleistungsqualität
21,011
Relationship marketing
11,451
Theorie
11,413
Beziehungsmarketing
11,406
Theory
11,203
Customer satisfaction
9,627
Kundenzufriedenheit
9,253
Brand management
7,702
Markenführung
7,662
USA
7,558
Luftverkehr
7,467
United States
7,200
Brand image
6,819
Markenimage
6,776
Air transport
6,061
Online-Handel
5,966
Online retailing
5,954
Deutschland
5,713
Germany
5,216
Social Web
5,010
Social web
5,008
Online-Marketing
4,632
Internet marketing
4,619
Airline
4,464
Fluggesellschaft
4,413
Retail trade
4,367
Brand
4,354
Markenartikel
4,342
Electronic Commerce
4,083
E-commerce
3,960
Werbewirkung
3,654
Advertising effects
3,615
Verbraucherverhalten
3,589
Emotion
3,573
Experiment
3,565
Customer service
3,469
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747
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1,030
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13
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Article in journal
3,156
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Graue Literatur
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Sammelwerk
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40
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Bibliography included
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Case study
18
Fallstudie
18
Konferenzschrift
17
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11
Sammlung
11
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9
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8
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7
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7
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6
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3
Elektronischer Datenträger als Beilage
3
Handbook
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5
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5
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Grewal, Dhruv
28
Gázquez-Abad, Juan Carlos
25
Pantano, Eleonora
23
Martínez-López, Francisco J.
20
Schramm-Klein, Hanna
20
Das, Gopal
17
Swoboda, Bernhard
17
Gijsbrechts, Els
15
Zielke, Stephan
15
Roggeveen, Anne L.
14
Gil Saura, Irene
13
Khare, Arpita
13
Steinmann, Sascha
13
Rajagopal
12
Sands, Sean
12
Teller, Christoph
12
Ailawadi, Kusum L.
11
Brengman, Malaika
11
Campo, Katia
11
Diallo, Mbaye Fall
11
Nordfält, Jens
11
Richards, Timothy J.
11
Willems, Kim
11
Bang, Nguyen
10
Chintagunta, Pradeep K.
10
Rudolph, Thomas
10
Wagner, Gerhard
10
Chebat, Jean-Charles
9
Dekimpe, Marnik G.
9
Dennis, Charles
9
Geyskens, Inge
9
Rabinovich, Elliot
9
Stobart, Jon
9
Verhoef, Peter C.
9
Calvo-Porral, Cristina
8
Gielens, Katrijn
8
Ieva, Marco
8
Loureiro, Sandra Maria Correia
8
Lévy Mangin, Jean-Pierre
8
Morschett, Dirk
8
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Springer Fachmedien Wiesbaden
8
National Bureau of Economic Research
4
Stellenbosch University / Bureau for Economic Research
3
The Nielsen Company (Germany)
3
Books on Demand GmbH <Norderstedt>
2
IGI Global
2
Nordic Council of Ministers
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Accenture GmbH <Kronberg im Taunus>
1
Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
1
Alabama / State Highway Dept
1
Alabama Highway Research Group
1
Bargeldsymposium <2., 2014, Frankfurt am Main>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
1
Bundesrepublik Deutschland
1
Cape Town / Technical Management Services
1
Central Co-Operative Council
1
Deutsche Bundesbank
1
Econ Consult, Wirtschafts- und Sozialwissenschaftliche Beratungsgesellschaft <Köln>
1
Friedrich-Schiller-Universität Jena
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Goethe-Universität Frankfurt am Main
1
Gottlieb Duttweiler Institute
1
Graduate School of Business Administration
1
Great Britain / Commission on Industrial Relations
1
Handelshögskolan i Stockholm
1
Handelsverband Deutschland
1
Harvard Graduate School of Business Administration
1
Harvard University, Graduate School of Business Administration, Division of Research
1
Institut for Graenseregionsforskning
1
Institut für Handelsforschung <Köln>
1
International Co-operative Alliance / Regional Office for Asia and the Pacific
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <4., 2017, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <5., 2018, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <6., 2019, Barcelona>
1
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Published in...
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Journal of retailing and consumer services
481
Journal of retailing
142
International journal of retail & distribution management
124
Journal of business research : JBR
124
The international review of retail, distribution and consumer research
115
International journal of retail and distribution management
70
International journal of electronic marketing and retailing : IJEMR
37
Psychology & marketing
34
European journal of operational research : EJOR
33
Management science : journal of the Institute for Operations Research and the Management Sciences
31
European journal of marketing : EJM
27
Marketing intelligence & planning
25
The journal of services marketing
25
Journal of the Academy of Marketing Science
24
International journal of consumer studies
22
Journal of marketing
22
SpringerLink / Bücher
22
International journal of production economics
21
International journal of Indian culture and business management
19
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
The journal of consumer marketing
18
Asia Pacific journal of marketing and logistics
17
European retail research
17
Journal of strategic marketing
17
Marketing : ZFP ; journal of research and management
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Cogent business & management
15
International journal of production research
15
Journal of fashion marketing and management
15
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
15
Production and operations management : an international journal of the Production and Operations Management Society
15
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
The service industries journal
14
Manufacturing & service operations management : M & SOM
13
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
History of retailing and consumption
12
Journal of marketing research
12
Omega : the international journal of management science
12
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Source
All
ECONIS (ZBW)
4,370
USB Cologne (EcoSocSci)
21
EconStor
8
RePEc
3
OLC EcoSci
2
Showing
1
-
10
of
4,404
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date (newest first)
date (oldest first)
1
Implications of air travel shopping for non-aeronautical revenue streams : a cross-national empirical analysis
Li, Suyang
;
Pawlak, Jacek
;
Sivakumar, Aruna
- In:
Journal of air transport management : a new …
119
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015083692
Saved in:
2
Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.
;
Grabowski, Andrea
- In:
International journal of consumer studies
37
(
2013
)
1
,
pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
Saved in:
3
Effects of customer gender and mode of dress on service response received in retail establishments
Leigh, James H.
;
Herndon, Neil C.
;
Kantak, Donna Massey
- In:
Journal of marketing channels : ... distribution …
20
(
2013
)
3/4
,
pp. 239-259
Persistent link: https://www.econbiz.de/10009792117
Saved in:
4
Engaging the avatar : the effects of authenticity signals during chat-based service recoveries
Esmark Jones, Carol L.
;
Hancock, Tyler
;
Kazandjian, Brett
; …
- In:
Journal of business research : JBR
144
(
2022
),
pp. 703-716
Persistent link: https://www.econbiz.de/10013185032
Saved in:
5
Aesthetic labor and visible diversity : the role in retailing service encounters
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 34-43
Persistent link: https://www.econbiz.de/10011743114
Saved in:
6
The nexus between customer service platforms (SMS) and customer satisfaction in the retail clothing stores
Chiguvi, Douglas
-
2023
Persistent link: https://www.econbiz.de/10014281623
Saved in:
7
Role of attributes in influencing customer satisfaction : a study with reference to jewellery stores in Chennai
Murthy, Kota Sreenivasa
;
Kumar, K. Sai
- In:
International journal of business competition and …
8
(
2023
)
3
,
pp. 132-146
Persistent link: https://www.econbiz.de/10015064260
Saved in:
8
Customers' judgment of the customer service in appliance sales departments in an emerging economy
Gothan, Alida
;
Erasmus, Alet C.
- In:
International journal of consumer studies
32
(
2008
)
6
,
pp. 639-647
Persistent link: https://www.econbiz.de/10003781892
Saved in:
9
Shopping centre customer service : creating customer satisfaction and loyalty
Kursunluoglu, Emel
- In:
Marketing intelligence & planning
32
(
2014
)
4
,
pp. 528-548
Persistent link: https://www.econbiz.de/10010385837
Saved in:
10
The servicescape as an antecedent to service quality and behavioral intentions
Hooper, Daire
;
Coughlan, Joseph
;
Mullen, Michael R.
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 271-280
Persistent link: https://www.econbiz.de/10009788854
Saved in:
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