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The impact of web site quality...
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Einzelhandel
Consumer behaviour
82,091
Konsumentenverhalten
79,610
Electronic Commerce
23,648
Service quality
21,464
E-commerce
21,032
Dienstleistungsqualität
20,713
Qualitätsmanagement
16,725
Theorie
16,695
Theory
16,408
Customer satisfaction
15,277
Quality management
15,047
Kundenzufriedenheit
13,692
Relationship marketing
13,401
Beziehungsmarketing
13,311
Online-Handel
11,102
Online retailing
11,057
Product quality
10,734
Produktqualität
10,712
Deutschland
9,090
USA
8,926
United States
8,525
Germany
8,399
Brand management
7,909
Markenführung
7,858
Internet
7,316
Brand image
6,972
Markenimage
6,924
Social Web
6,678
Social web
6,675
Online-Marketing
6,386
Internet marketing
6,366
Retail trade
5,309
Brand
4,420
Markenartikel
4,407
Pricing strategy
3,938
Preismanagement
3,934
Experiment
3,847
Werbewirkung
3,766
Advertising effects
3,719
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965
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206
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197
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174
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123
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83
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83
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54
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54
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53
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27
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27
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26
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26
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22
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13
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11
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7
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6
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6
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4
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Pantano, Eleonora
26
Grewal, Dhruv
25
Gázquez-Abad, Juan Carlos
23
Schramm-Klein, Hanna
21
Swoboda, Bernhard
21
Martínez-López, Francisco J.
20
Gil Saura, Irene
18
Das, Gopal
17
Zielke, Stephan
17
Gijsbrechts, Els
16
Gallino, Santiago
15
Rabinovich, Elliot
15
Teller, Christoph
15
Brengman, Malaika
14
Roggeveen, Anne L.
14
Khare, Arpita
13
Rajagopal
13
Sands, Sean
13
Steinmann, Sascha
13
Richards, Timothy J.
12
Willems, Kim
12
Ailawadi, Kusum L.
11
Campo, Katia
11
Chintagunta, Pradeep K.
11
Dennis, Charles
11
Diallo, Mbaye Fall
11
Heinemann, Gerrit
11
Nordfält, Jens
11
Bang, Nguyen
10
Verhoef, Peter C.
10
Wagner, Gerhard
10
Calvo-Porral, Cristina
9
Chebat, Jean-Charles
9
Chen, Jing
9
Cliquet, Gérard
9
Gao, Fei
9
Geyskens, Inge
9
Gielens, Katrijn
9
Hudetz, Kai
9
Ieva, Marco
9
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Springer Fachmedien Wiesbaden
15
National Bureau of Economic Research
13
Books on Demand GmbH <Norderstedt>
3
Handelsverband Deutschland
3
IGI Global
3
Stellenbosch University / Bureau for Economic Research
3
The Nielsen Company (Germany)
3
Bundesinstitut für Bau-, Stadt- und Raumforschung
2
Deutsches Institut für Urbanistik
2
Institut für Handelsforschung <Köln>
2
Logos Verlag Berlin
2
Nordic Council of Ministers
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
A. C. Nielsen Company <Schaumburg, Ill.>
1
Aarhus Universitet / Afdeling for Nationaløkonomi
1
Accenture
1
Accenture GmbH <Kronberg im Taunus>
1
Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
1
Alabama / State Highway Dept
1
Alabama Highway Research Group
1
American Marketing Association
1
BBE Handelsberatung <München>
1
Bargeldsymposium <2., 2014, Frankfurt am Main>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Brookings Institution / Task Force on the Internet
1
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
1
Bundesverband des Deutschen Textil-Einzelhandels
1
Bundesvereinigung Logistik
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Cape Town / Technical Management Services
1
Central Co-Operative Council
1
Deutsche Bundesbank
1
Deutschland / Bundesministerium für Umwelt, Naturschutz, Bau und Reaktorsicherheit
1
Dgroup
1
Econ Consult, Wirtschafts- und Sozialwissenschaftliche Beratungsgesellschaft <Köln>
1
Ekonomiska forskningsinstitutet <Stockholm>
1
Empirica GmbH <Bonn>
1
Ernst & Young GmbH, Wirtschaftsprüfungsgesellschaft <Stuttgart>
1
Europäische Kommission
1
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Published in...
All
Journal of retailing and consumer services
507
Journal of retailing
155
Journal of business research : JBR
133
International journal of retail & distribution management
130
The international review of retail, distribution and consumer research
124
International journal of retail and distribution management
74
European journal of operational research : EJOR
52
Management science : journal of the Institute for Operations Research and the Management Sciences
45
International journal of production economics
42
International journal of electronic marketing and retailing : IJEMR
41
Psychology & marketing
35
European journal of marketing : EJM
31
SpringerLink / Bücher
30
The journal of services marketing
27
Manufacturing & service operations management : M & SOM
26
Omega : the international journal of management science
26
Journal of the Academy of Marketing Science
25
International journal of production research
24
International journal of consumer studies
23
Journal of marketing
23
Marketing intelligence & planning
23
International journal of Indian culture and business management
20
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
20
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
20
European retail research
19
Journal of strategic marketing
19
Transportation research / E : an international journal
19
Asia Pacific journal of marketing and logistics
18
Production and operations management : an international journal of the Production and Operations Management Society
18
The journal of consumer marketing
18
Marketing : ZFP ; journal of research and management
17
Production and operations management : the flagship research journal of the Production and Operations Management Society
17
Cogent business & management
16
International journal of electronic commerce : IJEC
16
Journal of fashion marketing and management
16
Journal of marketing channels : ... distribution systems, strategy, and management
16
Technological forecasting & social change : an international journal
16
The journal of product & brand management
16
The service industries journal
16
Information systems research : ISR
15
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Source
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ECONIS (ZBW)
5,320
USB Cologne (EcoSocSci)
55
EconStor
13
RePEc
4
USB Cologne (business full texts)
2
OLC EcoSci
2
BASE
1
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1
Influence of retailers'
website
system quality factors on online
shopping
in South Africa
Hung-Joubert, Yu-Ting
;
Erdis, Cindy
- In:
African journal of science, technology, innovation and …
11
(
2019
)
2
,
pp. 211-221
Persistent link: https://www.econbiz.de/10012172612
Saved in:
2
The value of visual quality and service quality to augmented reality enabled mobile
shopping
experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
3
An empirical investigation of 3D-based information systems success for online retailers
Algharabat, Raed S.
;
Zamil, Ahmad M. A. Ahmad
- In:
International journal of technology marketing : IJTMkt
8
(
2013
)
3
,
pp. 316-336
Persistent link: https://www.econbiz.de/10010200391
Saved in:
4
Meassevuring e-service quality, satisfaction and loyalty of customer in the online channel of the modern retail
Veloso, Cláudia Miranda
;
Magueta, Daniel
;
Sousa, Bruno
; …
- In:
Inventi impact: retailing & consumer services
(
2021
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10012601930
Saved in:
5
Developing and validating a multidisciplinary scale of e-retailing
website
elements
Alnawas, Ibrahim
;
Al Khateeb, Amr
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209668
Saved in:
6
Impact of customers' assessment of
website
attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
7
Factors influencing web customers' willingnes to engage in online
shopping
with an internet retailer
Pavur, Robert J.
;
Abdullah, A. B. M.
;
Murad, Md. Wahid
- In:
Journal of internet commerce
15
(
2016
)
3
,
pp. 292-310
Persistent link: https://www.econbiz.de/10011636496
Saved in:
8
Ranking of critical success factors for online retailing by TOPSIS approach
Singh, Shaina
;
Singh, Rajesh K.
;
Seth, Nitin
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
Saved in:
9
Modelling services continuance intention : evidence from apps stores
Sze Ling Ng
;
Sajad Rezaei
;
Naser Valaei
;
Iranmanesh, …
- In:
Asia-Pacific journal of business administration
16
(
2024
)
2
,
pp. 256-281
Persistent link: https://www.econbiz.de/10014514411
Saved in:
10
Service quality and price perceptions by internet retail customers : linking the three stages of service interaction
Cho, Yun Kyung
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 432-445
Persistent link: https://www.econbiz.de/10010432161
Saved in:
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