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An empirical assessment of retail service quality in India
Gopalan, Rema; Sreekumar - In: International journal of Indian culture and business … 7 (2013) 2, pp. 240-260
Persistent link: https://www.econbiz.de/10009784114
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Evaluation of retail service quality : a fuzzy AHP approach
Gopalam, Rema; Sreekumar; Satpathy, Biswajit - In: Benchmarking : an international journal ; BIJ 22 (2015) 6, pp. 1058-1080
Persistent link: https://www.econbiz.de/10011406578
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Evaluating retail store image : an empirical study in India
Biswal, Santosh Kumar; Sreekumar; Panda, Arun Kumar - In: International journal of business excellence 9 (2016) 1, pp. 68-91
Persistent link: https://www.econbiz.de/10011626442
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Evaluating the Indian retail service quality enablers using interpretive structural modelling
Gopalan, Rema; Sreekumar; Satpathy, Biswajit - In: International journal of business performance management 17 (2016) 4, pp. 365-393
Persistent link: https://www.econbiz.de/10011658886
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Customer classification in Indian retail sector : a comparative analysis of various machine learning approaches
Sreekumar; Gopalan, Rema; Desai, Mayuri; Acharjya, D. P. - In: International journal of operations and quantitative … 26 (2020) 1, pp. 1-28
Persistent link: https://www.econbiz.de/10012390439