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~subject:"Einzelhandel"
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Einzelhandel
Customer satisfaction
15,261
Kundenzufriedenheit
13,605
Consumer behaviour
6,420
Service quality
6,371
Dienstleistungsqualität
6,165
Konsumentenverhalten
6,136
Relationship marketing
5,481
Beziehungsmarketing
5,428
Consumer attitudes
1,786
Verbrauchereinstellung
1,424
customer satisfaction
1,267
Satisfaction
1,093
Customer service
1,048
Online retailing
1,046
Online-Handel
1,046
Job satisfaction
1,006
Arbeitszufriedenheit
1,005
Kundenservice
988
Qualitätsmanagement
922
Holiday behaviour
912
Urlaubsverhalten
912
Quality management
897
Electronic Commerce
827
Emotion
815
E-commerce
809
Beschwerdemanagement
774
Complaint management
774
Confidence
732
Vertrauen
732
Brand image
710
Tourism
703
Markenimage
696
Retail trade
693
Brand management
688
Tourismus
676
Markenführung
669
Verbraucherzufriedenheit
660
Hotel industry
657
Hotellerie
653
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Online availability
All
Undetermined
335
Free
97
Type of publication
All
Article
592
Book / Working Paper
90
Journal
1
Type of publication (narrower categories)
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Article in journal
572
Aufsatz in Zeitschrift
572
Aufsatz im Buch
23
Book section
23
Hochschulschrift
16
Graue Literatur
10
Non-commercial literature
10
Conference paper
8
Konferenzbeitrag
8
Thesis
8
Arbeitspapier
3
Case study
3
Collection of articles of several authors
3
Fallstudie
3
Sammelwerk
3
Working Paper
3
Dissertation u.a. Prüfungsschriften
2
Statistik
1
Universitätsschrift
1
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Language
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English
651
German
31
Undetermined
1
Author
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Gil Saura, Irene
11
Boslau, Madlen
5
Ruiz-Molina, María-Eugenia
5
Coughlan, Joseph
4
Evanschitzky, Heiner
4
Lombart, Cindy
4
Moliner-Velázquez, Beatriz
4
Mortimer, Gary
4
Román, Sergio
4
Sajad Rezaei
4
Söderlund, Magnus
4
Willems, Kim
4
Zielke, Stephan
4
Ahmed, Salma
3
Arsalan Najmi
3
Bang, Nguyen
3
Bolton, Ruth N.
3
Castaldo, Sandro
3
Chiguvi, Douglas
3
Duggal, Ekta
3
Gustafsson, Anders
3
Hellström, Daniel
3
Herter, Márcia Maurer
3
Hunneman, Auke
3
Kennedy, Aileen
3
Khaled, Amgad S. D.
3
Louis, Didier
3
Marín, Antonio
3
Mishra, Sita
3
Molinillo, Sebastian
3
Muathe, Stephen
3
Mwencha, Peter
3
Naser Valaei
3
Pinto, Diego Costa
3
Riquelme, Isabel P.
3
Ruiz-Molina, Maria-Eugenia
3
Schramm-Klein, Hanna
3
Schwertfeger, Marko
3
Singh, Ajmer
3
Sloot, Laurens M.
3
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Institution
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Springer Fachmedien Wiesbaden
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
A. C. Nielsen Company <Schaumburg, Ill.>
1
Neuss
1
Neuss / Amt für Wirtschaftsförderung
1
Technische Universität Braunschweig
1
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Published in...
All
Journal of retailing and consumer services
84
The international review of retail, distribution and consumer research
19
Journal of business research : JBR
18
International journal of retail & distribution management
17
International journal of retail and distribution management
17
Journal of retailing
14
The journal of services marketing
12
International journal of electronic marketing and retailing : IJEMR
10
Journal of strategic marketing
9
Psychology & marketing
9
Journal of service management
8
Service business
8
Cogent business & management
7
The service industries journal
7
Journal of marketing management : MM
6
International journal of Indian culture and business management
5
International journal of consumer studies
5
Marketing intelligence & planning
5
International journal of business and globalisation : IJBG
4
International journal of business excellence
4
Journal of customer behaviour
4
Journal of fashion marketing and management
4
Journal of internet commerce
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of service research : JSR
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Australasian marketing journal
3
European retail research
3
GITAM journal of management : a quarterly publication of GITAM Institute of Management
3
International journal of business competition and growth : IJBCG
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal for global business advancement : JGBA
3
Journal of Asia Business Studies
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of international consumer marketing
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
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Source
All
ECONIS (ZBW)
675
USB Cologne (EcoSocSci)
7
USB Cologne (business full texts)
1
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1
Antecedents of store loyalty among Chinese customers
Chu, Yun
;
Vásquez Párraga, Arturo
;
Ma, Jianyu
- In:
International journal of business
23
(
2018
)
2
,
pp. 151-165
Persistent link: https://www.econbiz.de/10011863694
Saved in:
2
The impact of customer awareness of manufacturer name disclosure on retail brand attitudes and loyalty in Korea
Cho, Young Sang
;
Rha, Hye-Su
;
Burt, Steven
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 128-137
Persistent link: https://www.econbiz.de/10010468488
Saved in:
3
Consumer attitudes toward facial recognition payment : an examination of antecedents and outcomes
Dang, Van Thac
;
Nguyen, Ninh
;
Nguyen Hoang Viet
;
Nguyen …
- In:
International journal of bank marketing
40
(
2022
)
3
,
pp. 511-535
Persistent link: https://www.econbiz.de/10013396363
Saved in:
4
Examining online and brick and mortar store channels switching behaviour among Malaysian consumers
Madahi, Abdolrazagh
;
Sukati, Inda
- In:
International journal of electronic marketing and …
6
(
2014
)
2
,
pp. 128-163
Persistent link: https://www.econbiz.de/10011347646
Saved in:
5
What consumers say and do : planned and actual amounts bought in relation to brand benefits
Porto, Rafael Barreiros
;
Oliveira-Castro, Jorge Mendes de
; …
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2565-2576
Persistent link: https://www.econbiz.de/10009413572
Saved in:
6
Trends in cosmetics purchase : ethical perceptions of consumers in different cultures ; a cross country comparative study between South Asian and Western consumers
Pervin, Shahina
;
Ranchhod, Ashok
;
Wilman, Mike
- In:
Journal of customer behaviour
13
(
2014
)
1
,
pp. 57-72
Persistent link: https://www.econbiz.de/10010384227
Saved in:
7
Online consumer behaviour : extension of decomposed theory of planned behaviour with consumers' perception of online retailing ethics
Azam, Afshan
;
Qiang, Fu
- In:
International journal of electronic business
11
(
2014
)
3
,
pp. 199-219
Persistent link: https://www.econbiz.de/10010475735
Saved in:
8
Influence of retailers' commitment to sustainable development on store image, consumer loyalty and consumer boycotts : proposal for amodel using the theory of planned behavior
Lavorata, Laure
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1021-1027
Persistent link: https://www.econbiz.de/10010437678
Saved in:
9
Auf dem Weg von Electronic Payments in die Welt des mobilen Bezahlens
Penzel, Hans-Gert
;
Stahl, Ernst
;
Weinfurtner, Stefan
; …
- In:
Trends im Zahlungsverkehr II
,
(pp. 71-94)
.
2015
Persistent link: https://www.econbiz.de/10010484081
Saved in:
10
Ethical concerns in cosmetics retailing : a comparative study of consumer attitudes towards cosmetics purchase between Europe and Asia with particular reference to Bangladesh and t...
Pervin, Shahina
;
Ranchhod, Ashok
- In:
World review of entrepreneurship, management and …
10
(
2014
)
2/3
,
pp. 230-246
Persistent link: https://www.econbiz.de/10010393481
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