//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Electronic Commerce"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer relationship manageme...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Electronic Commerce
Relationship marketing
26,353
Beziehungsmarketing
25,678
Consumer behaviour
9,198
Konsumentenverhalten
9,165
Fuzzy sets
5,819
Fuzzy-Set-Theorie
5,729
Customer satisfaction
5,567
Kundenzufriedenheit
5,524
Theorie
4,818
Theory
4,781
Neural networks
4,685
Neuronale Netze
4,421
Service quality
4,113
Dienstleistungsqualität
4,100
Brand management
2,601
Markenführung
2,598
Deutschland
2,447
Germany
2,400
Lieferantenmanagement
2,337
Supplier relationship management
2,336
Prognoseverfahren
2,212
Forecasting model
2,197
Social Web
2,130
Social web
2,129
Brand image
1,922
Markenimage
1,918
Marketingmanagement
1,913
Marketing management
1,902
E-commerce
1,738
Online-Marketing
1,646
Internet marketing
1,629
Kundenwert
1,492
Kundenintegration
1,478
Customer integration
1,477
Multikriterielle Entscheidungsanalyse
1,471
Multi-criteria analysis
1,470
Customer value
1,465
Vertrauen
1,420
Confidence
1,418
more ...
less ...
Online availability
All
Undetermined
656
Free
233
Type of publication
All
Article
1,362
Book / Working Paper
421
Journal
4
Type of publication (narrower categories)
All
Article in journal
1,127
Aufsatz in Zeitschrift
1,127
Aufsatz im Buch
222
Book section
222
Hochschulschrift
87
Graue Literatur
74
Non-commercial literature
74
Thesis
69
Collection of articles of several authors
53
Sammelwerk
53
Arbeitspapier
45
Aufsatzsammlung
45
Working Paper
45
Conference paper
20
Konferenzbeitrag
20
Case study
17
Fallstudie
17
Konferenzschrift
11
Conference proceedings
9
Guidebook
9
Lehrbuch
9
Ratgeber
9
Handbook
8
Handbuch
8
Textbook
8
Elektronischer Datenträger
5
CD-ROM, DVD
4
Glossar enthalten
4
Glossary included
4
Bibliografie enthalten
3
Bibliography included
3
Interview
3
Reprint
2
Accompanied by computer file
1
Amtliche Publikation
1
Bibliografie
1
Elektronischer Datenträger als Beilage
1
Festschrift
1
Forschungsbericht
1
Mehrbändiges Werk
1
more ...
less ...
Language
All
English
1,493
German
296
French
2
Romanian
1
Author
All
Piller, Frank T.
12
Wirtz, Bernd W.
10
Leimstoll, Uwe
7
Schumann, Jan Hendrik
7
Stormer, Henrik
7
Chaffey, Dave
6
Hudetz, Kai
6
Theobald, Elke
6
Khosrowpour, Mehdi
5
Meier, Andreas
5
Muther, Andreas
5
Ratten, Vanessa
5
Smith, Alan D.
5
Straker, Karla
5
Thaichon, Park
5
Wrigley, Cara
5
Alioski, Adrian
4
Bauer, Hans H.
4
Civelek, Mustafa Emre
4
Hjort, Klas
4
Konuş, Umut
4
Lihotzky, Nikolai
4
Mangiaracina, Riccardo
4
Mohanty, B. K.
4
Moriuchi, Emi
4
Neslin, Scott A.
4
Quach, Sara
4
Reichwald, Ralf
4
Ricard, Line
4
Ruyter, Ko de
4
Silberer, Günter
4
Weiber, Rolf
4
Wiedmann, Klaus-Peter
4
Xu, Jun
4
Zhao, Jing
4
Anderl, Eva
3
Angriawan, Arifin
3
Anshu, Kumari
3
Bang, Nguyen
3
Bilgihan, Anil
3
more ...
less ...
Institution
All
IGI Global
3
Springer Fachmedien Wiesbaden
3
Bundesvereinigung Logistik
2
Kompetenzschwerpunkt E-Business
2
Arthur D. Little International Inc. <Wiesbaden>
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
European Marketing Academy
1
Galileo Press
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Organisation for Economic Co-operation and Development
1
Saarbrücker Arbeitstagung <20, 1999, Saarbrücken>
1
Salzburg Research Forschungsgesellschaft
1
Seminar für Führungskräfte <2000, Berlin>
1
SwissICT, Schweizerischer Verband der Informations- und Kommunikationstechnologie
1
The Wharton Financial Institutions Center
1
Universität St. Gallen
1
ebrary, Inc
1
marketing-Börse GmbH
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
47
International journal of electronic customer relationship management : IJECRM
39
Journal of business research : JBR
26
Industrial marketing management : the international journal for industrial and high-tech firms
23
International journal of business information systems : IJBIS
23
Electronic commerce research
21
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
21
International journal of electronic marketing and retailing : IJEMR
18
International journal of e-business research : an official publication of the Information Resources Management Association
16
International journal of internet marketing and advertising : IJIMA
16
Journal of internet commerce
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
15
The journal of business & industrial marketing
15
Journal of electronic commerce research : JECR
13
Asia Pacific journal of marketing and logistics
12
Electronic markets : the international journal on networked business
12
SpringerLink / Bücher
12
The service industries journal
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Information systems and e-business management : ISeB
11
International journal of networking and virtual organisations : IJNVO
11
Journal of retailing
11
Electronic Services
10
International journal of electronic commerce : IJEC
10
Journal of open innovation : technology, market, and complexity
10
International journal of retail & distribution management
9
Journal of marketing
9
Arbeitsberichte der Hochschule für Wirtschaft FHNW
8
International journal of production research
8
International journal of technology marketing : IJTMkt
8
Journal of management information systems : JMIS
8
Reihe Electronic Commerce
8
Arbeitsbericht ... des Competence Center E-Business Basel
7
Cogent business & management
7
Electronic commerce research and applications
7
Gabler Edition Wissenschaft
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of global information management : an official publication of the Information Resources Management Association
7
Journal of strategic marketing
7
Journal of the Academy of Marketing Science
7
more ...
less ...
Source
All
ECONIS (ZBW)
1,785
USB Cologne (EcoSocSci)
2
Showing
1
-
10
of
1,787
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Applying modified fuzzy neural network to customer classification of e-business
Cao, Yukun
;
Li, Yunfeng
;
Liao, Xiaofeng
- In:
Internet and network economics : first international …
,
(pp. 356-365)
.
2005
Persistent link: https://www.econbiz.de/10003276548
Saved in:
2
CRM in e-business: a client's life cycle model based on a neural network
Marbán, Oscar
(
contributor
)
- In:
E-commerce and intelligent methods : with 35 tables
,
(pp. 61-77)
.
2002
Persistent link: https://www.econbiz.de/10001754975
Saved in:
3
Predictive data mining model for electronic customer relationship management intelligence
Ahmed, Bashar Shahir
;
Ben Maâti, Mohamed Larabi
; …
- In:
International journal of business intelligence research …
11
(
2020
)
2
,
pp. 1-10
Persistent link: https://www.econbiz.de/10012304760
Saved in:
4
Fuzzy logic in e-commerce : some problems and suggested solutions
Mohanty, B. K.
- In:
Enterprise information systems and technology
,
(pp. 61-68)
.
2008
Persistent link: https://www.econbiz.de/10003764755
Saved in:
5
A fuzzy logic approach for the assessment of online customers
Werro, Nicolas
;
Stormer, Henrik
- In:
Fuzzy methods for customer relationship management and …
,
(pp. 252-270)
.
2012
Persistent link: https://www.econbiz.de/10009703875
Saved in:
6
A hybrid data mining approach for credit card usage behavior analysis
Tsai, Chieh-Yuan
- In:
E-business and telecommunications : 4th international …
,
(pp. 85-97)
.
2008
Persistent link: https://www.econbiz.de/10003802876
Saved in:
7
On performance feasibility and service quality of e-commerce marketing based on fuzzy logic
Mehta, Ridhima
- In:
Fuzzy economic review : the review of the International …
25
(
2020
)
1
,
pp. 3-22
Persistent link: https://www.econbiz.de/10012628337
Saved in:
8
Fuzzy DEMATEL approach to identify the factors influencing efficiency of Indian retail websites
Gaur, Loveleen
;
Agarwal, Vernika
;
Anshu, Kumari
- In:
Strategic system assurance and business analytics
,
(pp. 69-84)
.
2020
Persistent link: https://www.econbiz.de/10012240764
Saved in:
9
Intelligent e-vendor relationship management for enhancing global B2C e-commerce ecosystems
Lam, H. Y.
;
Tsang, Y. P.
;
Wu, C. H.
;
Chan, Ching Yuen
- In:
Journal of global information management
29
(
2021
)
3
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012508163
Saved in:
10
Fuzzy Classification of Online Customers
Werro, Nicolas
-
2015
Introduction -- Fuzzy Set Theory -- Relational Databases and Fuzzy Classification -- Customer Relationship Management -- Fuzzy Customer Classes -- Fuzzy Classification Applied to Online Shops -- fCQL Toolkit -- Conclusion.
Persistent link: https://www.econbiz.de/10014018738
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->