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~subject:"Electronic Commerce"
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Electronic Commerce
India
11
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11
Lieferkette
6
Quality management
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Qualitätsmanagement
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Service quality
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Dienstleistungsqualität
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Seth, Nitin
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Agrawal, Vivek
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Seth, Dinesh
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Singh, Rajesh K.
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Singh, Shaina
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Electronic commerce research
1
International journal of business information systems : IJBIS
1
International journal of productivity and quality management : IJPQM
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ECONIS (ZBW)
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Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek
;
Seth, Nitin
;
Seth, Dinesh
;
Tripathi, Vikas
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 489-506
Persistent link: https://www.econbiz.de/10012159053
Saved in:
2
Ranking of critical success factors for online retailing by TOPSIS approach
Singh, Shaina
;
Singh, Rajesh K.
;
Seth, Nitin
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
Saved in:
3
A combined AHP-TOPSIS-DEMATEL approach for evaluating success factors of e-service quality : an experience from Indian banking industry
Agrawal, Vivek
;
Seth, Nitin
;
Dixit, Jitendra Kumar
- In:
Electronic commerce research
22
(
2022
)
3
,
pp. 715-747
Persistent link: https://www.econbiz.de/10013431204
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