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Positive emotions and behavioral intentions of customers in full-service restaurants : does aesthetic labor matter?
Tsaur, Sheng-Hshiung; Luoh, Hsiang-Fei; Syue, Shao-Syun - In: International journal of hospitality management 51 (2015), pp. 115-126
Persistent link: https://www.econbiz.de/10011413953
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The effect of tour leaders' emotional intelligence on tourists' consequences
Tsaur, Sheng-Hshiung; Ku, Pi-Shen - In: Journal of travel research : a quarterly publication of … 58 (2019) 1, pp. 63-76
Persistent link: https://www.econbiz.de/10011982199
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Measuring memorable dining experiences and related emotions in fine dining restaurants
Tsaur, Sheng-Hshiung; Lo, Pei-Chun - In: Journal of hospitality marketing & management 29 (2020) 8, pp. 887-910
Persistent link: https://www.econbiz.de/10012384379