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~subject:"Emotion"
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Emotion
Kundenzufriedenheit
13,784
Customer satisfaction
13,783
Einführung
7,933
Dienstleistungsqualität
6,375
Service quality
6,375
Consumer behaviour
5,735
Konsumentenverhalten
5,735
Beziehungsmarketing
5,638
Relationship marketing
5,630
Interview
4,566
Befragung
4,336
Deutschland
3,305
Implementation
2,847
Qualitätsmanagement
2,767
Germany
2,519
Umfrage
2,313
Quality management
1,775
Satisfaction
1,139
Arbeitszufriedenheit
1,117
Job satisfaction
1,092
Theorie
1,078
Online retailing
1,041
Online-Handel
1,041
Theory
1,037
Customer service
1,022
Kundenservice
1,020
USA
1,001
Electronic Commerce
937
Holiday behaviour
897
Urlaubsverhalten
897
customer satisfaction
883
E-commerce
882
United States
866
Beschwerdemanagement
790
Complaint management
788
Vertrauen
780
Confidence
770
Verbraucherzufriedenheit
726
Indien
725
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Online availability
All
Undetermined
421
Free
106
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Article
731
Book / Working Paper
87
Type of publication (narrower categories)
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Article in journal
704
Aufsatz in Zeitschrift
704
Aufsatz im Buch
27
Book section
27
Hochschulschrift
20
Graue Literatur
16
Non-commercial literature
16
Thesis
12
Arbeitspapier
8
Conference paper
8
Konferenzbeitrag
8
Working Paper
8
Case study
3
Collection of articles of several authors
3
Fallstudie
3
Sammelwerk
3
Collection of articles written by one author
2
Sammlung
2
Bibliografie enthalten
1
Bibliography included
1
Lehrbuch
1
Textbook
1
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Language
All
English
796
German
22
French
1
Author
All
Han, Heesup
9
Barnes, Donald C.
6
Prayag, Girish
6
Vázquez Casielles, Rodolfo
6
Hosany, Sameer
5
Ladhari, Riadh
5
Medler-Liraz, Hana
5
Vinh Van Thai
5
Chebat, Jean-Charles
4
Hanks, Lydia
4
Hyun, Sunghyup Sean
4
Lee, Choong-Ki
4
Madera, Juan M.
4
Mattila, Anna S.
4
Miao, Li
4
Surachartkumtonkun, Jiraporn
4
Svensson, Göran
4
Torres, Edwin N.
4
Alrawadieh, Zaid
3
Amin, Muslim
3
Bagozzi, Richard P.
3
Baloglu, Seyhmus
3
Bilgihan, Anil
3
Busser, James
3
Cai, Ruiying
3
Calvo-Porral, Cristina
3
Cervera-Taulet, Amparo
3
Chi, Nai-Wen
3
Cobanoglu, Cihan
3
Du, Jiangang
3
Fan, Xiucheng
3
Folse, Judith Anne Garretson
3
Frese, Michael
3
Giardini, Angelo
3
Gremler, Dwayne D.
3
Guchait, Priyanko
3
Gustafsson, Anders
3
Ha Nam Khanh Giao
3
Herter, Márcia Maurer
3
Huan, Tzung-cheng
3
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Institution
All
Eric Cuvillier <Firma>
1
European Society for Opinion and Marketing Research
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Technische Universität Dresden
1
Published in...
All
International journal of hospitality management
53
Journal of business research : JBR
27
Journal of retailing and consumer services
23
Journal of travel and tourism marketing
20
Journal of hospitality marketing & management
19
The journal of services marketing
19
Tourism management perspectives : TMP
14
International journal of contemporary hospitality management
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
13
Tourism management : research, policies, practice
13
The service industries journal
12
Psychology & marketing
11
Service business
9
Journal of service theory and practice : JSTP
8
Services marketing quarterly
8
European journal of marketing : EJM
7
Journal of service research : JSR
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of Asian finance, economics and business : JAFEB
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
Journal of the Academy of Marketing Science
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Journal of air transport management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing management : MM
5
Journal of service management
5
Managing service quality : MSQ ; an international journal
5
Nepalese journal of economics : a publication of Uniglobe College
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Tourism review
5
European journal of marketing
4
Gabler Edition Wissenschaft
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of business excellence : IJBEX
4
International journal of quality and service sciences
4
International journal of services and operations management
4
Journal of business ethics : JOBE
4
Journal of consumer behaviour : an international research review
4
Journal of international trade & commerce
4
Journal of management : JOM
4
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Source
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ECONIS (ZBW)
818
Showing
1
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10
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818
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1
A cross-cultural application of the affective response to consumption scale : investigating US-American and Austrian passengers on long-haul flights
Ganglmair-Wooliscroft, Alexandra
;
Wooliscroft, Ben
- In:
Journal of business research : JBR
66
(
2013
)
6
,
pp. 765-770
Persistent link: https://www.econbiz.de/10009740456
Saved in:
2
Cognitive images and support for international economic agreements with the United States among Mexican citizens
Davis, Charles L.
;
Bartilow, Horaco A.
- In:
Latin American politics and society
49
(
2007
)
2
,
pp. 123-148
Persistent link: https://www.econbiz.de/10003479377
Saved in:
3
Emotionen und Führung : theoretische Grundlagen, empirische Befunde und praktische Konsequenzen
Urban, Fabian York
-
2008
-
1. Auflage
Persistent link: https://www.econbiz.de/10003543289
Saved in:
4
The feedforward interview
Kluger, Avraham N.
;
Nir, Dina
- In:
Human resource management review
20
(
2010
)
3
,
pp. 235-246
Persistent link: https://www.econbiz.de/10003987127
Saved in:
5
When food is more than nutrition : understanding emotional eating and overconsumption
Kemp, Elyria
;
Bui, M̃y
;
Grier, Sonya
- In:
Journal of consumer behaviour : an international …
12
(
2013
)
3
,
pp. 204-213
Persistent link: https://www.econbiz.de/10009766223
Saved in:
6
Les produits biologiques du point de vue du consommateur : entre le rejet de prix élévés et la méfiance envers les prix bas
Dekhili, Sihem
-
2013
Persistent link: https://www.econbiz.de/10010348026
Saved in:
7
Aggression at the service delivery interface : do you see what I see?
Keashly, Loraleigh
;
Neuman, Joel H.
- In:
Journal of management & organization : journal of …
14
(
2008
)
2
,
pp. 180-192
Persistent link: https://www.econbiz.de/10003722223
Saved in:
8
Facial stigmas in dyadic selection interviews : affective and behavioral reactions toward a stigmatized applicant
Madera, Juan M.
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
4
,
pp. 456-475
Persistent link: https://www.econbiz.de/10011494483
Saved in:
9
Market sensing using images and emotional scaling
Hancock, Charles
;
Longbottom, David
- In:
Alternative market research methods : market sensing
,
(pp. 51-94)
.
2017
Persistent link: https://www.econbiz.de/10011569747
Saved in:
10
A trip down memory lane : how photograph insertion methods trigger emotional memory and enhance recall during interviews
Kjellstrand, Indira
;
Vince, Russ
- In:
Advancing methodological thought and practice
,
(pp. 39-53)
.
2020
Persistent link: https://www.econbiz.de/10012316252
Saved in:
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