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Cruise ship dining experiencescape : the perspective of female cruise travelers in the midst of the COVID-19 pandemic
Radic, Aleksandar; Lück, Michael; Al-Ansi, Amr; Chua, … - In: International journal of hospitality management 95 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012547732
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Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup; Chua, Bee-Lia; Lee, Sanghyeop; Koo, Bonhak - In: Journal of travel and tourism marketing 38 (2021) 2, pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
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Understanding airline travelers' perceptions of well-being : the role of cognition, emotion, and sensory experiences in airline lounges
Kim, Hyeon-Cheol; Chua, Bee-Lia; Lee, Sanghyeop; Huey … - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1213-1234
Persistent link: https://www.econbiz.de/10011627491
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Impact of functional/cognitive and emotional advertisements on image and repurchase intention
Han, Heesup; Nguyen, Hong Ngoc; Song, Hak-jun; Lee, … - In: Journal of hospitality marketing & management 28 (2019) 4, pp. 446-471
Persistent link: https://www.econbiz.de/10012176671
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Hotel data privacy : strategies to reduce customers' emotional violations, privacy concerns, and switching intention
Yu, Jongsik; Moon, Hyoungeun; Chua, Bee-Lia; Han, Heesup - In: Journal of travel and tourism marketing 39 (2022) 2, pp. 215-227
Persistent link: https://www.econbiz.de/10013352876
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An examination of the influence of emotional solidarity on value cocreation with international Muslim travelers
Chua, Bee-Lia; Al-Ansi, Amr; Han, Heesup; Loureiro, … - In: Journal of travel research : a quarterly publication of … 61 (2022) 7, pp. 1573-1598
Persistent link: https://www.econbiz.de/10013390852
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An integrated framework of behavioral reasoning theory, theory of planned behavior, moral norm and emotions for fostering hospitality/tourism employees' sustainable behaviors
Meng, Bo; Lee, Myong Jae; Chua, Bee-Lia; Han, Heesup - In: International journal of contemporary hospitality management 34 (2022) 12, pp. 4516-4538
Persistent link: https://www.econbiz.de/10013455338
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Relationships among image congruence, consumption emotions, and customer loyalty in the lodging industry
Han, Heesup; Back, Ki-joon - In: Journal of hospitality & tourism research : JHTR ; the … 32 (2008) 4, pp. 467-490
Persistent link: https://www.econbiz.de/10003776460
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Influencing factors on restaurant customers' revisit intention : the roles of emotions and switching barriers
Han, Heesup; Back, Ki-joon; Barrett, Betsy - In: International journal of hospitality management 28 (2009) 4, pp. 563-572
Persistent link: https://www.econbiz.de/10003875799
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A consumption emotion measurement development : a full-service restaurant setting
Han, Heesup; Back, Ki-joon; Barrett, Betsy - In: The service industries journal 30 (2010) 1/2, pp. 299-320
Persistent link: https://www.econbiz.de/10003964434