Narrow search
Showing 1 - 10 of 10,727
Cover Image
Employee emotional competence : construct conceptualization and validation of a customer-based measure
Delcourt, Cécile; Gremler, Dwayne D.; Riel, Allard C. … - In: Journal of service research : JSR 19 (2016) 1, pp. 72-87
Persistent link: https://www.econbiz.de/10011433201
Cover Image
The place and role of (moral) anger in organizational behavior studies
Lindebaum, Dirk; Geddes, Deanna - In: Journal of organizational behavior : OB ; the internat. … 37 (2016) 5, pp. 738-757
Persistent link: https://www.econbiz.de/10011596685
Cover Image
Managers' affective expressions as determinants of employee responses to change
Wells, Rachael E.; Brockner, Joel - In: Affect and groups, (pp. 249-273). 2007
Persistent link: https://www.econbiz.de/10003780231
Cover Image
Select on conscientiousness and emotional stability
Barrick, Murray R.; Mount, Michael K. - In: Handbook of principles of organizational behavior : …, (pp. 19-39). 2009
Persistent link: https://www.econbiz.de/10003867154
Cover Image
Individual reactions to leadership succession in workgroups
Ballinger, Gary A.; Schoorman, F. David - In: Readings in organizational behavior, (pp. 394-417). 2010
Persistent link: https://www.econbiz.de/10003891039
Cover Image
Freude am Unternehmertum in kleinen und mittleren Unternehmen : Ergebnisse einer Quer- und Längsschnittanalyse
Stadler, Christina - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003895904
Cover Image
How emotional labor influences worker pride, job satisfaction, and burnout : an examination of consumer complaint workers
Jin, Myung Hun; Guy, Mary E. - In: Public performance & management review 33 (2009/10) 1, pp. 88-105
Persistent link: https://www.econbiz.de/10003910353
Cover Image
Quality of work life as a mediator between emotional labor and work family interference
Cheung, Francis Yue-Lok; Tang, Catherine So-Kum - In: Journal of business and psychology 24 (2009) 3, pp. 245-255
Persistent link: https://www.econbiz.de/10003914324
Cover Image
Emotion and power (as social influence) : their impact on organizational citizenship and counterproductive individual and organizational behavior
Levine, Edward L. - In: Human resource management review 20 (2010) 1, pp. 4-17
Persistent link: https://www.econbiz.de/10003931858
Cover Image
State mood, task performance, and behavior at work : a within-persons approach
Miner, Andrew G.; Glomb, Theresa M. - In: Organizational behavior and human decision processes : … 112 (2010) 1, pp. 43-57
Persistent link: https://www.econbiz.de/10003971706