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Emotion
China
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Work behaviour
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Leadership style
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Lan, Junbang
4
Chen, Ziguang
3
Gong, Yuanyuan
2
Huo, Yuanyuan
2
Lam, Wing
2
Birtch, Thomas A.
1
Cai, Zhenyao
1
Cao, Zheng
1
Chiang, Flora F. T.
1
He, Qile
1
Hu, Qing
1
Hua, Changhua
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Li, Jinxin
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Liu, Tao
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Mao, Yina
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International journal of hospitality management
2
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
International journal of contemporary hospitality management
1
Journal of business research : JBR
1
Leadership & organization development journal
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ECONIS (ZBW)
9
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1
Chinese hotel employees in the smiling masks : roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
Chen, Ziguang
;
Sun, Hongwei
;
Lam, Wing
;
Hu, Qing
;
Huo, …
- In:
The international journal of human resource management
23
(
2012
)
4
,
pp. 826-845
Persistent link: https://www.econbiz.de/10009503774
Saved in:
2
When I put on my service mask : determinants and outcomes of emotional labor among hotel service providers according to affective event theory
Lam, Wing
;
Chen, Ziguang
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 3-11
Persistent link: https://www.econbiz.de/10009406157
Saved in:
3
Antecedents and outcomes of emotional labour in hospitality and tourism : a meta-analysis
Xu, Shi
;
Cao, Zheng
;
Huo, Yuanyuan
- In:
Tourism management : research, policies, practice
79
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012237273
Saved in:
4
The effect of leadership on work-related flow : a moderated mediation model
Lan, Junbang
;
Wong, Chi-Sum
;
Jiang, Chunyan
;
Mao, Yina
- In:
Leadership & organization development journal
38
(
2017
)
2
,
pp. 210-228
Persistent link: https://www.econbiz.de/10011704397
Saved in:
5
Development of a Chinese measure on twelve basic emotions and a preliminary test on a two-dimensional model on emotions-job outcome relationship
Wang, Yong
;
Peng, Kelly Z.
;
Mao, Ying
;
Lan, Junbang
- In:
Asia Pacific journal of management : APJM ; a …
35
(
2018
)
2
,
pp. 529-564
Persistent link: https://www.econbiz.de/10011884038
Saved in:
6
Linking perceived overqualification to work withdrawal, employee silence, and pro-job unethical behavior in a Chinese context : the mediating roles of shame and anger
Liu, Fang
;
Li, Jinxin
;
Lan, Junbang
;
Gong, Yuanyuan
- In:
Review of managerial science : RMS
18
(
2024
)
3
,
pp. 711-737
Persistent link: https://www.econbiz.de/10014551499
Saved in:
7
How emotional regulation and conscientiousness break the reciprocal circle between customer mistreatment and surface acting : an experience sampling study
Lan, Junbang
;
Gong, Yuanyuan
;
Liu, Tao
;
Wong, Man-Nok
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4007-4028
Persistent link: https://www.econbiz.de/10013413287
Saved in:
8
Am I choosing the right career? : the implications of COVID-19 on the occupational attitudes of hospitality management students
Birtch, Thomas A.
;
Chiang, Flora F. T.
;
Cai, Zhenyao
; …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547998
Saved in:
9
When and how workplace ostracism leads to interpersonal deviance : the moderating effects of self-control and negative affect
Hua, Changhua
;
Zhao, Li
;
He, Qile
;
Chen, Ziguang
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013534296
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