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Following display rules in good or bad faith? : customer orientation as a moderator of the display rule-emotional labor relationship
Allen, Joseph A.; Pugh, S. Douglas; Grandey, Alicia A.; … - In: Human performance 23 (2010) 2, pp. 101-115
Persistent link: https://www.econbiz.de/10003978684
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Employees' feelings about more meetings : an overt analysis and recommendations for improving meetings
Allen, Joseph A.; Sands, Stephanie J.; Mueller, Stephanie L. - In: Management research review 35 (2012) 5, pp. 405-418
Persistent link: https://www.econbiz.de/10009570929
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Differences in emotional labor across cultures : a comparison of Chinese and US service workers
Allen, Joseph A.; Diefendorff, James M.; Ma, Yufeng - In: Journal of business and psychology 29 (2014) 1, pp. 21-35
Persistent link: https://www.econbiz.de/10010340201
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Our love/hate relationship with meetings : relating good and bad meeting behaviors to meeting outcomes, engagement, and exhaustion
Lehmann-Willenbrock, Nale; Allen, Joseph A.; Belyeu, Dain - In: Management research review 39 (2016) 10, pp. 1293-1312
Persistent link: https://www.econbiz.de/10011564814
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Regulating emotions in response to power distance in meetings
Erks, Rebekka; Nyquist, Erin; Allen, Joseph A.; … - In: The journal of management development 36 (2017) 10, pp. 1247-1259
Persistent link: https://www.econbiz.de/10011807020
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Interplay between safety climate and emotional exhaustion : effects on first responders' safety behavior and wellbeing over time
Lee, Jin; Resick, Christian J.; Allen, Joseph A.; … - In: Journal of business and psychology 39 (2024) 1, pp. 209-231
Persistent link: https://www.econbiz.de/10014494329