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The role of emotion in the relationship between customers and automobile salespeople
Lee, Sanghyun
;
Comer, Lucette B.
;
Dubinsky, Alan J.
; …
- In:
Journal of managerial issues : JMI
23
(
2011
)
2
,
pp. 206-226
Persistent link: https://www.econbiz.de/10009295386
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2
Salesperson's listening ability as an antecedent to relationship selling
Drollinger, Tanya
;
Comer, Lucette B.
- In:
The journal of business & industrial marketing
28
(
2013
)
1
,
pp. 50-59
Persistent link: https://www.econbiz.de/10009723091
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