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~subject:"Employee retention"
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Employee retention
Consumer behaviour
10
Konsumentenverhalten
10
Beziehungsmarketing
7
Relationship marketing
7
Customer satisfaction
6
Kundenzufriedenheit
6
Arbeitsverhalten
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Work behaviour
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Customer delight
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Dienstleistungsqualität
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Job satisfaction
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Service quality
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Arbeitsbeziehungen
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Arbeitskräfte
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Arbeitszufriedenheit
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Brand
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Brand image
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Brand love
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Codetermination
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Comparison
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Cross-culture
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Customer citizenship behavior
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Customer citizenship behavior motivation
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Customer integration
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Customer voluntary participating behavior
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Dienstleistungssektor
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Employee behavior
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Employee voice
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Employment relations
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Firm performance
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Hotel employee
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Hotel industry
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Hotellerie
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Internet marketing
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Kundenintegration
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LMX
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Luxury goods
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Luxusgüter
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Choi, Laee
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Kim, Mi Ran
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Knutson, Bonnie J.
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Borchgrevink, Carl P.
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International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
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ECONIS (ZBW)
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The effects of employee voice and delight on job satisfaction and behaviors : comparison between employee generations
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Choi, Laee
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 563-588
Persistent link: https://www.econbiz.de/10011578856
Saved in:
2
Hotel employees' organizational behaviors from cross-national perspectives
Kim, Mi Ran
;
Choi, Laee
;
Knutson, Bonnie J.
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3082-3100
Persistent link: https://www.econbiz.de/10011804942
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