Aznar-Mas, Lourdes E.; Atarés-Huerta, Lorena; … - In: Journal of industrial engineering and management : JIEM 16 (2023) 3, pp. 521-534
Purpose: The purpose of our research is to show the point of view of the members of the Board concerning advantages, disadvantages and effectiveness of open ended questions used as a complement to closed response questionnaires.Design/methodology/approach: In this paper, we will describe a pilot...