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Developing client service competencies in accounting students : integrating a service quality experience in an accounting course
Moshavi, Dan; Johnson, Christie; Giullian, Marc - In: Journal of the Academy of Business Education : JABE 8 (2007) 1, pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
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Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe; Fragnière, Emmanuel; … - In: International journal of economics and accounting : IJEA 5 (2014) 2, pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
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Role of service quality, price, and firm image on customer satisfaction in Philippine accounting firms
Brucal, Sandra; Corpuz, Cris; Abeysekera, Indra; David, Raul - In: Journal of risk and financial management : JRFM 15 (2022) 2, pp. 1-16
This study examines the service quality of accounting firms in Pampanga, Philippines, and their customers’ satisfaction. Using the SERVQUAL model, the study explores the effect of service quality, price, and firm image on client satisfaction of accounting firms. The study conducted a field...
Persistent link: https://www.econbiz.de/10012821358
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The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja; Slapničar, Sergeja; Štumberger, Neža - In: Journal of business economics and management 16 (2015) 4, pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
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The effects of perceived service quality of audit firms on satisfaction and behavioural intentions : a research on the Istanbul stock exchange listed companies
Türk, Zeynep; Avcilar, Mutlu Yüksel - In: Research journal of business management 4 (2010) 2, pp. 156-166
Persistent link: https://www.econbiz.de/10008839975
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Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara; Moizer, Peter; Pettinicchio, Angela - In: The service industries journal 30 (2010) 3/4, pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
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Do financial restatements lead to auditor changes?
Mande, Vivek; Son, Myungsoo - In: Auditing : a journal of practice & theory 32 (2013) 2, pp. 119-145
Persistent link: https://www.econbiz.de/10009751184
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Auditor-client compatibility and corporate governance effectiveness : an empirical analysis
Abdel-Meguid, Ahmed M. - In: International journal of corporate governance : IJCG 3 (2012) 1, pp. 19-45
Persistent link: https://www.econbiz.de/10009697038
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Auditor performance, client satisfaction and client loyalty : evidence from Belgian non-profits
Reheul, Anne-Mie; Van Caneghem, Tom; Verbruggen, Sandra - In: International journal of auditing : IJA 17 (2013) 1, pp. 19-37
Persistent link: https://www.econbiz.de/10009723021
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Does client participation in an external audit affect their satisfaction with the audit service?
Herda, David H.; Petersen, Michael J.; Fontaine, Richard - In: Managerial auditing journal 29 (2014) 9, pp. 818-836
Persistent link: https://www.econbiz.de/10010436663