Brucal, Sandra; Corpuz, Cris; Abeysekera, Indra; David, Raul - In: Journal of risk and financial management : JRFM 15 (2022) 2, pp. 1-16
-firm responses. The findings suggest that accounting firm clients are satisfied with the services they receive from their respective … significant effect on service quality. The duration a client stays with the firm and services provided to the client also …