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Service Quality and Management
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Financial audit
Beziehungsmarketing
25,182
Relationship marketing
25,154
Service quality
20,650
Dienstleistungsqualität
20,634
Qualitätsmanagement
16,748
Quality management
14,429
Konsumentenverhalten
10,993
Consumer behaviour
10,981
Customer satisfaction
9,061
Kundenzufriedenheit
9,045
Theorie
5,350
Theory
5,267
Deutschland
5,168
Germany
4,807
Arbeitsorganisation
4,323
Work organization
3,275
USA
3,241
United States
3,138
Lieferantenmanagement
2,676
Markenführung
2,676
Brand management
2,675
Supplier relationship management
2,672
Wirtschaftsprüfung
2,633
Produktqualität
2,319
Product quality
2,314
Krankenhaus
2,299
Hospital
2,208
Social Web
2,154
Social web
2,153
Electronic Commerce
2,149
E-commerce
2,106
Markenimage
1,994
Brand image
1,991
Marketingmanagement
1,972
Marketing management
1,943
Health care
1,844
Gesundheitsversorgung
1,828
Customer service
1,700
Kundenservice
1,694
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731
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1,794
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824
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2
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1,742
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10
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Bibliography included
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Aufsatzsammlung
7
Case study
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Fallstudie
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English
2,510
German
111
Spanish
1
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Li, Chan
21
Michas, Paul N.
19
Knechel, W. Robert
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Chi, Wuchun
17
Francis, Jere R.
17
Gul, Ferdinand A.
17
Lamoreaux, Phillip T.
16
Seidel, Timothy A.
16
Myers, Linda A.
15
Aobdia, Daniel
14
DeFond, Mark L.
14
Gunn, Joshua L.
14
Lennox, Clive S.
14
Quick, Reiner
13
Raman, Krishnamurthy K.
13
Svanström, Tobias
13
Yang, Zhifeng
13
Asthana, Sharad
12
Lim, Chee Yeow
12
Lobo, Gerald J.
12
Schroeder, Joseph H.
12
Simnett, Roger
12
Vanstraelen, Ann
12
Wu, Donghui
12
Zang, Yoonseok
12
Zhou, Jian
12
Bills, Kenneth L.
11
Choi, Jong-Hag
11
Koch, Christopher
11
Krishnan, Jagan
11
Peters, Gary F.
11
Qi, Baolei
11
Velte, Patrick
11
Zhang, Ping
11
Bedard, Jean C.
10
Cahan, Steven F.
10
Hoitash, Rani
10
Jamal, Karim
10
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Institut der Wirtschaftsprüfer in Deutschland
2
Institut der Wirtschaftsprüfer in Deutschland / Arbeitskreis Arbeitshilfen zur Qualitätssicherung
2
Universität Ulm
2
European Organization for Quality Control
1
Genossenschaftliche Arbeitstagung Südwest <5, 1997, Fulda>
1
Internationaler Währungsfonds
1
Münsteraner Gesprächskreis Rechnungslegung und Prüfung
1
Münsterisches Tagesgespräch <22, 2006, Münster (Westf)>
1
Prüfungsverband Südwestdeutscher Wohnungsunternehmen
1
Springer Fachmedien Wiesbaden
1
Ulmer Forum für Wirtschaftswissenschaften
1
Universiteit Antwerpen / Faculteit Toegepaste Economische Wetenschappen
1
Universität Konstanz
1
Verband der Südwestdeutschen Wohnungswirtschaft
1
World Bank
1
epubli GmbH
1
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Auditing : a journal of practice & theory
177
The accounting review : a publication of the American Accounting Association
94
Managerial auditing journal
70
International journal of auditing : IJA
65
Accounting horizons : a quarterly publication of the American Accounting Association
57
Journal of accounting and public policy
40
Advances in accounting : a research annual
35
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
31
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
27
The European accounting review
24
International journal of accounting, auditing and performance evaluation : IJAAPE
23
Asian review of accounting
22
Journal of international accounting auditing & taxation
22
Cogent business & management
21
Journal of accounting & economics
21
Behavioral research in accounting
19
International journal of economics and financial issues : IJEFI
18
European accounting review
16
Review of accounting studies
16
Contemporary accounting research : the journal of the Canadian Academic Accounting Association
15
The British accounting review : the journal of the British Accounting Association
15
Journal of accounting, auditing & finance
14
The journal of applied business research
14
International journal of accounting and information management
13
Journal of accounting research
13
Journal of accounting, auditing & finance : JAAF
13
Research in accounting regulation
13
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
13
Accounting and business research
12
Asia-Pacific journal of accounting & economics : publication of the City University of Hong Kong and National Taiwan University
12
International journal of critical accounting : IJCA
12
Journal of international accounting research
12
Asian journal of accounting research
11
Journal of business ethics : JOBE
11
Journal of contemporary accounting & economics
11
Review of quantitative finance and accounting
11
Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
10
China journal of accounting research : CJAR
10
Corporate ownership & control : international scientific journal
10
International journal of disclosure and governance
10
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ECONIS (ZBW)
2,620
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1
Qualität von Wirtschaftsprüferleistungen : eine empirische Untersuchung des deutschen Marktes für Wirtschaftsprüferleistungen
Marten, Kai-Uwe
-
1999
Persistent link: https://www.econbiz.de/10001369311
Saved in:
2
Wahrnehmung und Signalisierung von Prüfungsqualität
Doll, Rainer
-
2000
Persistent link: https://www.econbiz.de/10001511146
Saved in:
3
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
4
Client assessments of their audit experiences : the role of experience quality, similarity and client participation
Jomjai Sampet
;
Naruanard Sarapaivanich
;
Erboon Ekasingh
; …
- In:
Asian review of accounting
32
(
2024
)
1
,
pp. 166-186
Persistent link: https://www.econbiz.de/10014486529
Saved in:
5
Audit partner specialization and audit fees : some evidence from Sweden
Zerni, Mikko
- In:
Contemporary accounting research : a journal of the …
29
(
2012
)
1
,
pp. 312-340
Persistent link: https://www.econbiz.de/10009549302
Saved in:
6
Qualitätssicherung durch Qualifikationsmanagement : ein technologieunterstütztes Wissensmanagementmodell für den Berufsstand der Wirtschaftstreuhänder
Kutschera, Axel Paul
-
2005
Persistent link: https://www.econbiz.de/10002817493
Saved in:
7
Qualitätsmanagement in Steuerberatung und Wirtschaftsprüfung
Heinhold, Michael
(
ed.
);
Pasch, Helmut
(
contributor
)
-
1999
Persistent link: https://www.econbiz.de/10014005261
Saved in:
8
Total Quality Management in der Wirtschaftsprüfungsunternehmung
Berndt, Reinhard
-
1999
Persistent link: https://www.econbiz.de/10001350826
Saved in:
9
Quality and performance in small accounting firms
Kolvereid, Lars
;
Åmo, Bjørn Willy
- In:
International journal of productivity and quality …
32
(
2021
)
1
,
pp. 129-145
Persistent link: https://www.econbiz.de/10012516418
Saved in:
10
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
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