Similar Search Results

The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies

Lange, Konstantin - 2015

Persistent link: https://www.econbiz.de/10010478556

Performance of direct mail in building customer loyalty in Greek automotive sector during the financial crisis

Malliari, Lila; Sirkeci, Ibrahim - In: International journal of business performance management 18 (2017) 1, pp. 1-24

Persistent link: https://www.econbiz.de/10011725665

Essays on private investors' investment decisions, the role of financial sophistication and advice

Krick, Johannes - 2012

Persistent link: https://www.econbiz.de/10009697319

The role of trust in financial customer-seller relationships before and after the financial crisis

Hansen, Torben - In: Journal of consumer behaviour : an international … 13 (2014) 6, pp. 442-452

Persistent link: https://www.econbiz.de/10010469811

Creating value via R&D, marketing costs and financial matters

Rababah, Abedalqader; Molavi, Homa; Doust, Shayan Farhang - In: Journal of applied accounting research 23 (2022) 4, pp. 863-883

Persistent link: https://www.econbiz.de/10013369714

Customer Loyalty in Times of Crisis

Beaumont, Paul H.; Lenoir, Clemence - 2023

This paper studies customer loyalty during aggregate downturns. Exploiting a French reform that restricted trade credit supply as a liquidity shock, we show that liquidity-constrained firms export 4 to 7% less after the 2008-9 trade collapse. Consistent with liquidity-constrained firms investing...

Persistent link: https://www.econbiz.de/10014260285