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US banks need a new approach to customer experience
Jiménez, Alex - In: Journal of digital banking 7 (2023) 3, pp. 215-223
Persistent link: https://www.econbiz.de/10014309803
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Perceptions of consumers in the financial industry under a qualitative data analysis methodology
Mongay, Jorge - In: International journal of trade and global markets 9 (2016) 1, pp. 33-44
Persistent link: https://www.econbiz.de/10011547851
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235549
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235550
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235551
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Key strategic prescription for Indian financial services sector : a study with special reference to ICICI Bank
Mittal, Anurag - In: Manthan : journal of commerce and management 4 (2017) 1, pp. 82-93
Persistent link: https://www.econbiz.de/10011863128
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FinTech and the customer experience : how to embrace change in macedonian banking industry?
Hristova, Snezhana; Stevčevska-Srbinoska, Dušica; … - In: AICEI proceedings 17 (2022), pp. 208-216
FinTech, while from a banking sector perspective, we demonstrate how banks can better integrate FinTech and customer … howMacedonian banks can be better 'digitalized or disrupted' in a Fintech driven future. Some of the key technologies that are … elaborated with a focus on banks are: electronic banking and e-trade, digitalization, NFC technology, blockchain technology and …
Persistent link: https://www.econbiz.de/10014229915
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The Beauty of Ethics : Towards Re-Establishing Trust in the Financial Sector
Blair, Sir William - 2020
which trust rests. The focus is on the importance of ethical decision-making to uphold a client's rights. The paper …
Persistent link: https://www.econbiz.de/10012841696
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Do we bank on regulation or reputation? : a meta-analysis and meta-regression of organizational trust in the financial services sector
Nienaber, Ann-Marie; Hofeditz, Marcel; Searle, Rosalind H. - In: The international journal of bank marketing : IJBM 32 (2014) 5, pp. 367-407
Persistent link: https://www.econbiz.de/10010391509
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Trust in the financial services context : a meta-analysis
Santini, Fernando de Oliveira; Eberle, Luciene; … - In: International journal of bank marketing 41 (2023) 7, pp. 1693-1714
Persistent link: https://www.econbiz.de/10014470726