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Determinants of co-creation in banking services
Mainardes, Emerson Wagner; Teixeira, Aridelmo; Romano, … - In: The international journal of bank marketing : IJBM 35 (2017) 2, pp. 187-204
Persistent link: https://www.econbiz.de/10011707759
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The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner; Freitas, Neudson Peres de - In: International journal of bank marketing 41 (2023) 3, pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
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Customers' satisfaction with fintech services : evidence from Brazil
Mainardes, Emerson Wagner; Costa, Priscilla Maria Ferreira - In: Journal of financial services marketing 28 (2023) 2, pp. 378-395
Persistent link: https://www.econbiz.de/10014326887