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Prozesse des Analytischen CRM : Fallbeispiele aus der Finanzdienstleistungsbranche, Architekturvorschlag und Methodenelemente
Reichold, Annette - 2006
Persistent link: https://www.econbiz.de/10003313579
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Financial services advisory : individualisation and the role of customer data
Kaiser, Marcus - 2009
Persistent link: https://www.econbiz.de/10003815788
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Customer relationship management : organizational and technological perspectives ; with 13 tables
Rajola, Federico - 2003
Persistent link: https://www.econbiz.de/10001734302
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Reinventing Customer Engagement - Kundenbeziehungen neu erfinden : das nächste Level des digitalen Wandels von Banken und Versicherungen
Peverelli, Roger; De Feniks, Reggy; Capellmann, Walter - 2018 - 1. Auflage
Persistent link: https://www.econbiz.de/10011741572
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Perceptions of consumers in the financial industry under a qualitative data analysis methodology
Mongay, Jorge - In: International journal of trade and global markets 9 (2016) 1, pp. 33-44
Persistent link: https://www.econbiz.de/10011547851
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The rise of customer-oriented banking : electronic markets are paving the way for change in the financial industry
Alt, Rainer; Puschmann, Thomas - In: Electronic markets : the international journal on … 22 (2012) 4, pp. 203-215
Persistent link: https://www.econbiz.de/10009680787
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Role of CRM in Indian Banking Sector
Chaudhari, Virendra M. - 2020
relationship exists between the customers and the bank. But because of various reasons like lack of training, new technology …
Persistent link: https://www.econbiz.de/10012838875
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235549
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235550
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235551