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Unlocking the transformative potential of branchless banking in Indonesia
Stapleton, Timothy J. - In: Bulletin of Indonesian economic studies 49 (2013) 3, pp. 355-380
Persistent link: https://www.econbiz.de/10010227565
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Barriers to access formal financial services : an empirical study from Indonesia
Jayanti, Ari Dwi; Agusti, Kemala Sari; Setiyawati, Yuli - In: Journal of Asian finance, economics and business : JAFEB 8 (2021) 11, pp. 97-106
Persistent link: https://www.econbiz.de/10012670997
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US banks need a new approach to customer experience
Jiménez, Alex - In: Journal of digital banking 7 (2023) 3, pp. 215-223
Persistent link: https://www.econbiz.de/10014309803
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Perceptions of consumers in the financial industry under a qualitative data analysis methodology
Mongay, Jorge - In: International journal of trade and global markets 9 (2016) 1, pp. 33-44
Persistent link: https://www.econbiz.de/10011547851
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Bank misconduct and online lending
Bertsch, Christoph; Hull, Isaiah; Qi, Yingjie; Zhang, Xin - In: Journal of banking & finance 116 (2020), pp. 1-23
Persistent link: https://www.econbiz.de/10012489206
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FinTech and the customer experience : how to embrace change in macedonian banking industry?
Hristova, Snezhana; Stevčevska-Srbinoska, Dušica; … - In: AICEI proceedings 17 (2022), pp. 208-216
Over the last decade, modern, disruptive innovation and FinTech services have been developing rapidly and are becoming widely used in the banking industry, thereby transforming financial services for customers with both positive and negative implications. Our paper contributes to identifying the...
Persistent link: https://www.econbiz.de/10014229915
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The financial services cultural orientation matrix
Stephenson, Deborah; Worthington, Steve; … - In: Australasian marketing journal 21 (2013) 1, pp. 1-9
Persistent link: https://www.econbiz.de/10009697642
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Assessing the dynamics of fintech in Indonesia
Iman, Nofie - In: Investment management and financial innovations 15 (2018) 4, pp. 296-303
Persistent link: https://www.econbiz.de/10012055929
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Financial inclusion, financial education, and financial regulation : a story from Indonesia
Tambunan, Tulus Tahi Hamonangan - 2015
Many reforms have taken place in Indonesia following the Asian financial crisis of 1997 - 1998. The government has …, economic, and political areas, Indonesia has seen much progress. Wide reforms have been carried out in all areas of governance … paper examines the shift in Indonesia's national economic development strategy from its "exclusive" orientation during the …
Persistent link: https://www.econbiz.de/10011289307
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Prices or knowledge? : what drives demand for financial services in emerging markets?
Cole, Shawn; Sampson, Thomas; Zia, Bilal - In: The journal of finance : the journal of the American … 66 (2011) 6, pp. 1933-1967
Persistent link: https://www.econbiz.de/10009514113