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Perceptions of consumers in the financial industry under a qualitative data analysis methodology
Mongay, Jorge - In: International journal of trade and global markets 9 (2016) 1, pp. 33-44
Persistent link: https://www.econbiz.de/10011547851
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US banks need a new approach to customer experience
Jiménez, Alex - In: Journal of digital banking 7 (2023) 3, pp. 215-223
Persistent link: https://www.econbiz.de/10014309803
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Key strategic prescription for Indian financial services sector : a study with special reference to ICICI Bank
Mittal, Anurag - In: Manthan : journal of commerce and management 4 (2017) 1, pp. 82-93
Persistent link: https://www.econbiz.de/10011863128
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The moderating influence of broad-scope trust on customer-seller relationships
Hansen, Torben - In: Psychology & marketing 29 (2012) 5, pp. 350-364
Persistent link: https://www.econbiz.de/10009547317
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Consumer forgiveness of service failure in financial services industry
Tsanrenko, Yelena; Strizhakkova, Yuliya - 2011
Persistent link: https://www.econbiz.de/10010191058
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Customer satisfaction towards financial inclusion : a case study of rural cooperative banks in Belgaum District
Korbu, Praveen A. - In: Manthan : journal of commerce and management 3 (2016) 1, pp. 83-98
Persistent link: https://www.econbiz.de/10011662794
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The growing importance of consumer finance for financial inclusion in India
Ray, Saon; Miglani, Smita; Paul, Sandeep - 2018
for decades, the goal of universal financial inclusion is yet to be achieved in India. The Indian financial inclusion …
Persistent link: https://www.econbiz.de/10011941639
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Financial inclusion : a consumer centric view
Gokarn, Subir Vithal - In: Economic developments in India : quarterly update : … (2011) 159, pp. 37-52
Persistent link: https://www.econbiz.de/10009576871
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Financial investments, financial literacy, and trust in financial institutions : evidence from Indian households
Filipiak, Ute - 2014 - 1. Aufl.
Persistent link: https://www.econbiz.de/10010350534
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235549