Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Firm performance"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Dienstleistungsmentalität und...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Firm performance
Strategisches Management
40,393
Strategic management
34,124
Relationship marketing
26,376
Beziehungsmarketing
25,701
Unternehmenskultur
17,324
Corporate culture
16,743
Consumer behaviour
9,719
Konsumentenverhalten
9,672
Theorie
7,825
Theory
7,753
Deutschland
6,800
Germany
6,324
Customer satisfaction
6,097
Kundenzufriedenheit
5,988
Organizational change
4,898
Unternehmenserfolg
4,794
Service quality
4,756
Organisatorischer Wandel
4,685
Dienstleistungsqualität
4,682
USA
4,288
United States
4,068
Innovation
3,790
Innovationsmanagement
3,747
Innovation management
3,480
Customer service
3,469
Multinationales Unternehmen
3,446
Management
3,439
Brand management
3,206
Markenführung
3,201
Transnational corporation
3,184
Marketingmanagement
3,180
Marketing management
3,112
Kundenservice
3,076
KMU
2,860
SME
2,848
Lieferantenmanagement
2,691
Supplier relationship management
2,689
Corporate Social Responsibility
2,677
Corporate social responsibility
2,636
more ...
less ...
Online availability
All
Undetermined
1,722
Free
819
Type of publication
All
Article
3,425
Book / Working Paper
1,111
Journal
15
Type of publication (narrower categories)
All
Article in journal
3,051
Aufsatz in Zeitschrift
3,051
Aufsatz im Buch
341
Book section
341
Hochschulschrift
203
Graue Literatur
198
Non-commercial literature
198
Thesis
153
Arbeitspapier
133
Working Paper
133
Collection of articles of several authors
66
Sammelwerk
66
Case study
54
Fallstudie
54
Aufsatzsammlung
50
Conference paper
21
Konferenzbeitrag
21
Reprint
20
Ratgeber
17
Collection of articles written by one author
16
Sammlung
16
Guidebook
15
Lehrbuch
12
Bibliografie enthalten
11
Bibliography included
11
Konferenzschrift
8
Textbook
8
Conference proceedings
7
Fallstudiensammlung
7
Handbook
7
Handbuch
7
Company information
6
Firmeninformation
6
Statistics
5
Statistik
5
Amtsdruckschrift
4
Government document
4
Systematic review
4
Übersichtsarbeit
4
Bibliografie
3
more ...
less ...
Language
All
English
4,215
German
301
Italian
10
Polish
8
French
7
Spanish
5
Undetermined
3
Ukrainian
2
Finnish
1
Portuguese
1
Russian
1
Serbian
1
Swedish
1
more ...
less ...
Author
All
Parnell, John A.
16
Agyapong, Ahmed
10
Clawson, James G.
10
Hitt, Michael A.
10
Kraus, Sascha
10
Kumar, V.
10
Awino, Zachary B.
9
Ghobadian, Abby
8
Haim Hilman Abdullah
8
O'Regan, Nicholas
8
Acharya, Viral V.
7
DeMarzo, Peter M.
7
Hoskisson, Robert E.
7
Islami, Xhavit
7
Kremer, Ilan
7
Köseoglu, Mehmet Ali
7
Morgan, Robert
7
Serafeim, George
7
Wurgler, Jeffrey
7
Amankwah-Amoah, Joseph
6
Chatterji, Aaron
6
Del Giudice, Manlio
6
Dessein, Wouter
6
Eccles, Robert G.
6
Elbanna, Said
6
Filatotchev, Igor
6
Gudergan, Siegfried
6
Hult, G. Tomas M.
6
Ioannou, Ioannis
6
Kohtamäki, Marko
6
Laukkanen, Tommi
6
McDowell, William C.
6
Mickiewicz, Tomasz
6
Patel, Pankaj C.
6
Rajwani, Tazeeb
6
Song, Michael
6
Tarba, Shlomo Yedidia
6
Vrontis, Demetris
6
Wilden, Ralf
6
Wright, Patrick M.
6
more ...
less ...
Institution
All
National Bureau of Economic Research
15
Information Resources Management Association
8
Springer Fachmedien Wiesbaden
7
Verlag Dr. Kovač
5
International Management Conference <6, 1999, Entebbe>
3
Makerere University / Business School
3
Edward Elgar Publishing
2
Fundación SEPI
2
INSEAD
2
Norwegen / Naerings- og Handelsdepartementet
2
RWTH Aachen
2
Springer Gabler <Firma>
2
Verlag Franz Vahlen
2
Walter de Gruyter GmbH & Co. KG
2
Walter de Gruyter Inc.
2
Academica Greifswald
1
Akademie der Politischen Bildung <Bonn>
1
American Management Associations, inc.
1
Beratungs- und Prüfungsgesellschaft <Münster (Westf)>
1
Books on Demand GmbH <Norderstedt>
1
Carron Company
1
Charles A. Dice Center for Research in Financial Economics <Columbus, Ohio>
1
Conference on Exchange Rates Effects on Corporations <1992, New York, NY>
1
Deutsche Verlags-Anstalt
1
Eberhard Karls Universität Tübingen
1
Eric Cuvillier <Firma>
1
Ernst & Young
1
Fachhochschule Ansbach / CETPM Publishing
1
Fazit Communication
1
GABAL-Verlag GmbH
1
Gesellschaft für Angewandte Wirtschaftspsychologie
1
Goethe-Universität Frankfurt am Main
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Harvard Graduate School of Business Administration
1
Haufe-Lexware GmbH & Co. KG
1
Humboldt-Universität zu Berlin
1
IBM Business Consulting Services
1
IGI Global
1
Institute for Research in the Behavioral, Economic, and Management Sciences
1
Johann Heinrich von Thünen-Institut
1
more ...
less ...
Published in...
All
Journal of business research : JBR
125
Industrial marketing management : the international journal for industrial and high-tech firms
59
Strategic management journal
58
Management decision : MD
41
SpringerLink / Bücher
36
Long range planning : LRP ; international journal of strategic management
31
Cogent business & management
29
International journal of production economics
29
Journal of strategy and management
26
Journal of business ethics : JOBE
24
The journal of business & industrial marketing
24
International journal of hospitality management
23
The international journal of human resource management
23
International journal of innovation management
22
Management research review
22
Technological forecasting & social change : an international journal
22
Journal of management & organization : JMO
20
Journal of open innovation : technology, market, and complexity
20
Journal of the Academy of Marketing Science
20
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
19
International business review : the official journal of the European International Business Academy
19
International entrepreneurship and management journal
18
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
18
Journal of world business : JWB
17
European management journal
16
Journal of Asian finance, economics and business : JAFEB
16
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
15
NBER working paper series
15
Working paper / National Bureau of Economic Research, Inc.
15
Academy of Management journal : AMJ
14
Handbook of research on Asian business
14
Journal of management
14
Journal of management studies : JMS
14
Asia Pacific business review
13
Business horizons
13
DBA Africa management review
13
IEEE transactions on engineering management : EM
13
International journal of emerging markets
13
International journal of entrepreneurship and small business
13
Management decision
13
more ...
less ...
Source
All
ECONIS (ZBW)
4,546
RePEc
3
EconStor
1
Other ZBW resources
1
Showing
1
-
10
of
4,551
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania
;
Bonfanti, Angelo
;
Magliocca, Pierpaolo
; …
- In:
International journal of managerial and financial accounting
8
(
2016
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
Saved in:
2
Building a customer-focused culture in organisations : developing 7Cs model
Madhani, Pankaj M.
- In:
International journal of business excellence
16
(
2018
)
2
,
pp. 199-232
Persistent link: https://www.econbiz.de/10011966955
Saved in:
3
Strategic orientations, developmental culture, and big data capability
Lin, Canchu
;
Kunnathur, Anand S.
- In:
Journal of business research : JBR
105
(
2019
),
pp. 49-60
Persistent link: https://www.econbiz.de/10012128479
Saved in:
4
The relationship of supply management performance with financial performance and customer service : an empirical analysis
Nikolaos, Pavlis E.
;
Socrates, Moschouris
;
Lambros, Laios G.
- In:
MIBES transactions : international journal
5
(
2011
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10009507375
Saved in:
5
The effect of implicit service guarantees on business performance
Shin, Hyunju
;
Ellinger, Alexander E.
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 431-442
Persistent link: https://www.econbiz.de/10010198222
Saved in:
6
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
7
Disney U : how Disney University develops the world's most engaged, loyal, and customer-centric employees
Lipp, Doug
-
2013
-
1 Edition
Persistent link: https://www.econbiz.de/10009742565
Saved in:
8
Does customer incivility undermine employees' service performance?
Cheng, Bao
;
Dong, Yun
;
Zhou, Xing
;
Guo, Gongxing
;
Peng, Yan
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293791
Saved in:
9
Customer orientation as a multidimensional construct : evidence from the Russian markets
Smirnova, Maria
;
Rebiazina, Vera A.
;
Frösén, Johanna
- In:
Journal of business research : JBR
86
(
2018
),
pp. 457-467
Persistent link: https://www.econbiz.de/10011855374
Saved in:
10
Orchestrating firm-specific resource integration to achieve customer service performance : an investigation in the hotel context
Rini, Gilang Puspita
;
Kusumawardhani, Amie
- In:
International journal of innovation science
16
(
2024
)
3
,
pp. 445-462
Persistent link: https://www.econbiz.de/10014538745
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
