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The determinants of ISO 9000 certification : a comparison of the manufacturing and service sectors

Pekovic, Sanja - In: Journal of economic issues : jei 44 (2010) 4, pp. 895-914

Persistent link: https://www.econbiz.de/10008934385

A new measure of e‐service quality in France

Rolland, Sylvie; Freeman, Ina - In: International Journal of Retail & Distribution Management 38 (2010) 7, pp. 497-517

Purpose – The purpose of this paper is to design, develop and evaluate a reliable and valid scale for the measurement of online retail service quality, specifically in the French context. Design/methodology/approach – Study 1 derived scale items from the literature by content analysis. Study...

Persistent link: https://www.econbiz.de/10014803483

A new measure of e-service quality in France

Rolland, Sylvie; Freeman, Ina - Université Paris-Dauphine (Paris IX) - 2010

Persistent link: https://www.econbiz.de/10011073910

A new measure of e-service quality in France

Rolland, Sylvie; Freeman, Ina - In: International journal of retail & distribution management 38 (2010) 6/7, pp. 497-517

Persistent link: https://www.econbiz.de/10003988633

Crifo, Patricia; Diaye, Marc-Arthur; Pekovic, Sanja - In: International journal of production economics 171 (2016), pp. 405-416

Persistent link: https://www.econbiz.de/10011437473

Work recognition and labor productivity : evidence from French data

Grolleau, Gilles; Mzoughi, Naoufel; Pekovic, Sanja - In: Managerial and decision economics : MDE ; the … 36 (2015) 8, pp. 508-516

Persistent link: https://www.econbiz.de/10011437822

Determinants of innovation intensity in developed and in developing economies : the case of France and Croatia

Pekovic, Sanja; Lojpur, Andjelko; Pejić Bach, Mirjana - In: International journal of innovation management 19 (2015) 5, pp. 1550049-1-27

Persistent link: https://www.econbiz.de/10011422428

Being green to become innovative? : an empirical analysis among French firms

Bouziri, Amira; Pekovic, Sanja - In: Innovation, brevets et normes : complémentarités et …, (pp. 413-430). 2014

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Is there a relationship between workplace atmosphere and innovation activities? : an empirical analysis among French firms

Grolleau, Gilles; Mzoughi, Naoufel; Pekovic, Sanja - In: Economics of innovation and new technology 22 (2013) 5/6, pp. 566-580

Persistent link: https://www.econbiz.de/10010249906

The effect of knowledge management on environmental innovation : the empirical evidence from France

Stanovcic, Tatjana; Pekovic, Sanja; Bouziri, Amira - In: Baltic journal of management 10 (2015) 4, pp. 413-431

Persistent link: https://www.econbiz.de/10011496955