Dant, Rajiv P.; Weaven, Scott K.; Baker, Brent L. - In: European Journal of Marketing 47 (2013) 1/2, pp. 279-302
Purpose – This is the first attempt to examine the theoretical and empirical linkages between franchisee personality traits and franchisee‐franchisor relationship quality. Design/methodology/approach – A self‐report online survey was used in this research to collect data from a random...