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Hedonic consumption experience in videogaming : a multidimensional perspective

Hollebeek, Linda D.; Abbasi, Amir Zaib; Schultz, Carsten D. - In: Journal of retailing and consumer services 65 (2022), pp. 1-10

Persistent link: https://www.econbiz.de/10013169614

Gauging customers' negative disconfirmation in online post-purchase behaviour : the moderating role of service recovery

Muhammad Mazhar; Ding Hooi Ting; Abbasi, Amir Zaib; … - In: Cogent business & management 9 (2022) 1, pp. 1-23

Negative disconfirmation will usually lead to switching behaviour and attenuate customers' repurchase intentions, a behaviour that will undercut businesses' profitability. Limited research discussed post-purchase behaviour, in general, and how to retain aggrieved customers during the online...

Persistent link: https://www.econbiz.de/10014429619

Do online peer reviews stimulate diners' continued log-in behavior : investigating the role of emotions in the O2O meal delivery apps context

Shah, Adnan Muhammad; Abbasi, Amir Zaib; Yan, Xiangbin - In: Journal of retailing and consumer services 72 (2023), pp. 1-14

Persistent link: https://www.econbiz.de/10014251981

The shopping list in goal-directed shopping : scale development and validation

Ahmed, Sohel; Ding Hooi Ting - In: The service industries journal 39 (2019) 5/6, pp. 319-342

Persistent link: https://www.econbiz.de/10012203302

Shopping cues : conceptualization, scale development, and validation

Ahmed, Sohel; Ding Hooi Ting - In: International journal of market research 62 (2020) 1, pp. 95-112

Persistent link: https://www.econbiz.de/10012173371

Videogames-as-a-service : how does in-game value co-creation enhance premium gaming co-creation experience for players?

Ali Hussain; Muhammad Farrukh Abid; Shamim, Amjad; Ding … - In: Journal of retailing and consumer services 70 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014235373

Visual Search from the perspective of in-store exploration behavior : scale development and validation

Ahmed, Sohel; Ding Hooi Ting - In: Journal of strategic marketing 31 (2023) 5, pp. 1029-1052

Persistent link: https://www.econbiz.de/10014305066