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Influence of high performance work systems on employee subjective well-being and job burnout : empirical evidence from the Chinese healthcare sector
Fan, Di; Cui, Lin; Zhang, Mingqiong Mike; Zhu, Cherrie … - In: The international journal of human resource management 25 (2014) 7, pp. 931-950
Persistent link: https://www.econbiz.de/10010251221
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Just what the doctor ordered? : investigating the impact of health service quality on consumer misbehaviour
Greer, Dominique A.; Russell-Bennett, Rebekah; Tombs, … - In: Australasian marketing journal 22 (2014) 3, pp. 257-267
Persistent link: https://www.econbiz.de/10010427954
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Blended human-technology service realities in healthcare
Dodds, Sarah; Russell-Bennett, Rebekah; Chen, Tom; … - In: Journal of service theory and practice 32 (2022) 1, pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
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The role of affect in consumer evaluation of health care services
Ng, Sandy; Russell-Bennett, Rebekah - In: Health marketing quarterly 32 (2015) 1, pp. 31-47
Persistent link: https://www.econbiz.de/10011289343
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I'm no expert, but … ? : consumer use of supportive digital tools in health services
Bocking, Helen; Russell-Bennett, Rebekah; Letheren, Kate - In: Journal of service theory and practice 32 (2022) 2, pp. 105-131
Persistent link: https://www.econbiz.de/10013190858