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~subject:"Gesundheitswesen"
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Subject
All
Gesundheitswesen
Qualitätsmanagement
16,856
Customer satisfaction
15,449
Quality management
14,473
Kundenzufriedenheit
13,796
Krankenhaus
13,293
Hospital
11,947
Service quality
9,477
Dienstleistungsqualität
9,309
Consumer behaviour
6,126
Relationship marketing
6,031
Beziehungsmarketing
5,994
Konsumentenverhalten
5,968
Deutschland
4,044
Germany
3,515
Theorie
3,302
Health care
3,272
Theory
3,262
Gesundheitsversorgung
3,257
USA
2,547
United States
2,432
Health care system
2,343
Product quality
1,956
Produktqualität
1,947
Prozessmanagement
1,566
Business process management
1,424
Patients
1,420
Patienten
1,416
customer satisfaction
1,294
Arbeitszufriedenheit
1,281
Job satisfaction
1,274
Unternehmenserfolg
1,270
Firm performance
1,241
Supply chain
1,227
Lieferkette
1,225
India
1,189
Standardisierung
1,152
Indien
1,151
Standardization
1,145
Satisfaction
1,129
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Online availability
All
Undetermined
1,086
Free
498
Type of publication
All
Article
1,618
Book / Working Paper
870
Journal
21
Type of publication (narrower categories)
All
Article in journal
1,497
Aufsatz in Zeitschrift
1,497
Graue Literatur
183
Non-commercial literature
183
Working Paper
147
Arbeitspapier
144
Aufsatz im Buch
123
Book section
123
Collection of articles of several authors
98
Sammelwerk
98
Aufsatzsammlung
87
Hochschulschrift
67
Thesis
43
Konferenzschrift
34
Lehrbuch
25
Conference paper
18
Conference proceedings
18
Konferenzbeitrag
18
Case study
17
Fallstudie
17
Textbook
13
Statistik
8
Collection of articles written by one author
7
Handbook
7
Handbuch
7
Sammlung
7
Dissertation u.a. Prüfungsschriften
6
Mehrbändiges Werk
5
Multi-volume publication
5
Amtsdruckschrift
4
Fallstudiensammlung
4
Government document
4
Advisory report
3
Forschungsbericht
3
Gutachten
3
Bibliografie
2
Bibliografie enthalten
2
Bibliography included
2
Elektronischer Datenträger
2
Festschrift
2
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Language
All
English
2,140
German
341
French
9
Undetermined
6
Italian
5
Swedish
5
Spanish
4
Danish
2
Polish
2
Dutch
1
Portuguese
1
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Author
All
Gaynor, Martin
26
Propper, Carol
24
Siciliani, Luigi
19
Chandra, Amitabh
18
Pfannstiel, Mario A.
13
Sacarny, Adam
13
Finkelstein, Amy
9
Syverson, Chad
9
Vogt, William B.
9
Antony, Jiju
8
Chandrasekaran, Aravind
8
Laudicella, Mauro
8
Lee, Donhee
8
Wille, Eberhard
8
Da-Cruz, Patrick
7
Demeulemeester, Erik
7
Gaughan, James
7
Liu, Nan
7
Street, Andrew
7
Sutton, Matt
7
Chalkley, Martin
6
Chen, Xi
6
Diamant, Adam
6
Doyle, Joseph J.
6
Gravelle, Hugh
6
Hopp, Wallace J.
6
Landrum, Mary Beth
6
Lee, Jinhyung
6
Rasche, Christoph
6
Saghafian, Soroush
6
Seiler, Stephan
6
Verzulli, Rossella
6
Aragon Aragon, Maria Jose
5
Bazzoli, Gloria J.
5
Boyer, Kenneth K.
5
Busse, Reinhard
5
Cudney, Elizabeth A.
5
Currie, Graeme
5
Cutler, David M.
5
Eiff, Wilfried von
5
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Institution
All
National Bureau of Economic Research
25
Springer Fachmedien Wiesbaden
10
W. Kohlhammer GmbH
9
IGI Global
8
Deutschland
4
Deutschland / Statistisches Bundesamt
4
Deutschland <Bundesrepublik> / Statistisches Bundesamt
4
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
4
Springer-Verlag GmbH
4
Association of University Programs in Health Administration
3
Taylor and Francis.
3
medhochzwei Verlag GmbH
3
Aspen Systems Corporation <Germantown, Md.>
2
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <13., 2008, Berlin>
2
De Gruyter Oldenbourg
2
Deutschland <Bundesrepublik>
2
Edward Elgar Publishing
2
European Health Care Conference <2, 2011, Hamburg>
2
Great Britain / Dept. of Health and Social Security
2
Great Britain / Scottish Office
2
Great Britain / Welsh Office
2
Hogrefe Verlag
2
Holzmann Medien GmbH & Co. KG
2
Interdisziplinärer Workshop über Rationalisierungsreserven im Deutschen Gesundheitswesen <1999, Bad Orb>
2
Peter Lang GmbH
2
Robert Bosch Stiftung
2
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
2
Taylor & Francis.
2
Verlag Dr. Kovač
2
Weltgesundheitsorganisation
2
American College of HospitalAdministrators and the Health Resources Administration, U. S. Departament of Health, Education
1
American Society for Health Care Risk Management
1
Aspen Systems Corporation, Germantown, Md.
1
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <22., 2017, Berlin>
1
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <24., 2019, Berlin>
1
Bayern / Invest in Bavaria
1
Bayreuther Gesundheitsforum <2, 1994>
1
Bergische Universität Wuppertal
1
Bertelsmann Stiftung
1
British Hospitals Contributory Schemes Association
1
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Published in...
All
Journal of health organization and management
77
Health care management review : HCM review
64
European journal of operational research : EJOR
47
The TQM journal : the international review of organizational improvement
34
Health care management science
28
NBER working paper series
24
SpringerLink / Bücher
23
Technological forecasting & social change : an international journal
22
Quality management journal : QMJ
20
Health economics
19
International journal of production research
19
Journal of health economics
19
Management science : journal of the Institute for Operations Research and the Management Sciences
19
NBER Working Paper
19
Production and operations management : an international journal of the Production and Operations Management Society
19
Working paper / National Bureau of Economic Research, Inc.
19
Manufacturing & service operations management : M & SOM
18
The European journal of health economics : HEPAC ; health economics in prevention and care
18
Production and operations management : the flagship research journal of the Production and Operations Management Society
17
Socio-economic planning sciences : the international journal of public sector decision-making
17
International journal of productivity and quality management : IJPQM
16
International journal of quality & reliability management
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Journal of business research : JBR
15
The service industries journal
15
Health economics review
14
Omega : the international journal of management science
13
Health care management science : a new journal serving the international health care management community
12
Springer eBook Collection
12
Total quality management & business excellence
12
Health marketing quarterly
11
International journal of hospitality management
11
International journal of quality and service sciences
10
Public management review
10
Business process management journal
9
Decision sciences : DS
9
International journal of production economics
9
International journal of services and operations management
9
International journal of services and operations management : IJSOM
9
Journal of industrial engineering and management : JIEM
9
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Source
All
ECONIS (ZBW)
2,443
USB Cologne (EcoSocSci)
53
USB Cologne (business full texts)
6
EconStor
3
OLC EcoSci
2
BASE
1
RePEc
1
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1
Risikomanagement im
Krankenhaus
Pippig, Melanie
-
Hochschule <Wismar> / Fachbereich Wirtschaft
-
2005
Zielsetzung ist aber immer präventiv. Diese Arbeit thematisiert Risikomanagement im
Krankenhaus
. Zunächstsoll aufgezeigt werden …
Persistent link: https://www.econbiz.de/10005863515
Saved in:
2
The role of total quality management in enhancing the quality of private healthcare services
Daqar, Mohannad Abu
;
Constantinovits, Milan
- In:
Problems and perspectives in management : PPM ; …
18
(
2020
)
2
,
pp. 64-78
Persistent link: https://www.econbiz.de/10012302209
Saved in:
3
Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
4
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
5
Measuring customer service in a private hospital
Bisschoff, Christo
;
Clapton, Hannes
- In:
Problems and perspectives in management : PPM ; …
12
(
2014
)
4
,
pp. 43-54
Persistent link: https://www.econbiz.de/10010511554
Saved in:
6
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
7
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
8
The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Saved in:
9
An empirical investigation on patients perception about service quality of corporate hospitals in Coimbatore, Tirupur and Erode Districts- Tamilnadu
Saravanan, S.
- In:
GITAM journal of management : a quarterly publication …
12
(
2014
)
4
,
pp. 114-123
Persistent link: https://www.econbiz.de/10011292586
Saved in:
10
Patient satisfaction in hospital emergency services : a perspective from Portugal
Polónia, Daniel Ferreira
;
Dias, Ana Alexandra da Costa
; …
- In:
International journal of productivity and quality …
31
(
2020
)
3
,
pp. 349-368
Persistent link: https://www.econbiz.de/10012516301
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