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An assessment of national healthcare service delivery : a Ghanaian illustration

Boakye, Kwabena G.; Blankson, Charles; Prybutok, Victor R. - In: International journal of quality & reliability management 34 (2017) 5, pp. 649-666

Persistent link: https://www.econbiz.de/10011706922

An assessment of national healthcare service delivery: a Ghanaian illustration

Boakye, Kwabena G.; Blankson, Charles; Prybutok, Victor R. - In: International Journal of Quality & Reliability Management 34 (2017) 5, pp. 649-666

Purpose The purpose of this paper is to propose and test a healthcare framework of service quality, perceived value, and satisfaction in Ghana. More specifically, this study investigates the role and effect of service quality on patient satisfaction and perceived value in Ghana’s healthcare...

Persistent link: https://www.econbiz.de/10014802307

An integrated model of quality for mass services in the context of the Ghanaian retail banking sector

Boakye, Kwabena G.; Prybutok, Victor R.; Blankson, Charles - In: Thunderbird international business review 58 (2016) 5, pp. 425-438

Persistent link: https://www.econbiz.de/10011566226

Retail bank selection in developed and developing countries : a cross-national study of students' bank-selection criteria

Blankson, Charles; Omar, Ogenyi Ejye; Cheng, Julian … - In: Thunderbird international business review 51 (2009) 2, pp. 183-198

Persistent link: https://www.econbiz.de/10003824278

The development of a scale measuring consumers' selection of retail banks in Ghana

Blankson, Charles; Mbah, Chris H. N.; Owusu-Frempong, … - In: Journal of African business 10 (2009) 2, pp. 182-202

Persistent link: https://www.econbiz.de/10003912523

A longitudinal examination of positioning strategies in a liberalized developing African economy : the case of Ghana

Blankson, Charles; Strutton, David - In: Thunderbird international business review 53 (2011) 1, pp. 51-67

Persistent link: https://www.econbiz.de/10008825605

An investigation of Ghana's tourism positioning

Blankson, Charles; Owusu-Frempong, Yaw; Mbah, Chris H. N. - In: Journal of African business 5 (2004) 2, pp. 113-136

Persistent link: https://www.econbiz.de/10003545039

Inclusive economic development programs and consumers' access to credit in emerging market economies : the public policy role of marketing in rural bank programs in Ghana

Dadzie, Kofi Q.; Dadzie, Charlene A.; Winston, Evelyn M.; … - In: Journal of public policy & marketing : JPP & M ; an … 32 (2013), pp. 59-69

Persistent link: https://www.econbiz.de/10009774961

Understanding rural micro and small business marketing practices in Ghana

Blankson, Charles; Renner, Peter - In: Business in Africa in the era of digital technology : …, (pp. 141-156). 2021

Persistent link: https://www.econbiz.de/10012612735

Positioning strategies of foreign and indigenous firms in an African cultural milieu

Blankson, Charles; Iyer, Pramod; Owusu-Frimpong, Nana; … - In: Journal of business research : JBR 119 (2020), pp. 627-638

Persistent link: https://www.econbiz.de/10012417070