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What sparks quality-driven change programmes in not-for-profit service sector? : some evidence from the voluntary sector
Liao, Ying Ying; Soltani, Ebrahim; Yeow, Pamela - In: Total quality management & business excellence : an … 25 (2014) 11, pp. 1295-1317
Persistent link: https://www.econbiz.de/10010468785
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A comparative analysis of Lean practices and performance in the UK manufacturing and service sector firms
Alsmadi, Majed; Almani, Ahmad; Jerisat, Rula - In: Total quality management & business excellence : an … 23 (2012) 4, pp. 381-396
Persistent link: https://www.econbiz.de/10009553686
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Managing the Mayo Clinic brand : a case study in staff-developed service performance standards
Kennedy, Denise M. - In: The journal of brand management : an international journal 26 (2019) 5, pp. 538-549
Persistent link: https://www.econbiz.de/10012060162
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The changing professional organization
Powell, Michael; Brock, David; Hinings, Christopher R. - In: Restructuring the professional organization : …, (pp. 1-19). 1999
Persistent link: https://www.econbiz.de/10009790396
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Service operations: behavioral operational research in British telecommunications
Malpass, Jonathan - In: Behavioral operational research : theory, methodology …, (pp. 281-302). 2016
Persistent link: https://www.econbiz.de/10011503176
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Exploring change in small firms HRM practices
Wapshott, Robert; Mallett, Oliver; Spicer, David - In: Work organization and human resource management, (pp. 73-92). 2014
Persistent link: https://www.econbiz.de/10010493151
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The United Kingdom : knowledge-intensive services and a restructuring economy
Wood, Peter - In: Consultancy and innovation : the business service …, (pp. 175-208). 2001
Persistent link: https://www.econbiz.de/10001667795
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The Changing Professional Organization : A Review of Competing Archetypes
Brock, David M. - 2007
The aim of this paper is to summarize literature relevant to the professional organization and to present a contemporary analysis of the archetype concept in this field. In order to understand recent and ongoing changes in professional organizations, the paper begins with a review of how the...
Persistent link: https://www.econbiz.de/10014026766
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Service production in historical national accounts
Krantz, Olle - In: The review of income and wealth : journal of the … 40 (1994) 1, pp. 19-41
Persistent link: https://www.econbiz.de/10001167609
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Local multipliers and the growth of services : evidence from late nineteenth century USA, Great Britain, and Sweden
Ostermeyer, Vinzent - In: European review of economic history : EREH 27 (2023) 1, pp. 70-90
Persistent link: https://www.econbiz.de/10014228742